Uses of Class
com.bytedesk.core.thread.ThreadEntity

Packages that use ThreadEntity

Package	Description
com.bytedesk.ai.robot	Robot package contains classes for managing AI robots/agents.
com.bytedesk.ai.robot_agent
com.bytedesk.call.janus_audio
com.bytedesk.call.janus_video
com.bytedesk.core.config	Configuration package containing Spring configuration classes and properties
com.bytedesk.core.email_message
com.bytedesk.core.member
com.bytedesk.core.message	Message handling package containing message models and processors
com.bytedesk.core.message_unread
com.bytedesk.core.message.utils
com.bytedesk.core.notice
com.bytedesk.core.thread	Thread package containing thread models and handlers
com.bytedesk.core.thread.event
com.bytedesk.core.utils	Utility classes package containing helper methods and common functionality
com.bytedesk.kbase.utils
com.bytedesk.service.queue
com.bytedesk.service.queue_member	队列成员包 管理客服系统的排队和会话分配
com.bytedesk.service.robot_to_agent_settings
com.bytedesk.service.routing_strategy
com.bytedesk.service.thread_rating	评价服务包 管理客服会话的评价功能
com.bytedesk.service.thread_transfer	会话转接包 处理会话转接相关功能
com.bytedesk.service.unified
com.bytedesk.service.utils
com.bytedesk.service.visitor_thread
com.bytedesk.service.workgroup_routing
com.bytedesk.social.line
com.bytedesk.social.meta
com.bytedesk.social.telegram
com.bytedesk.social.whatsapp
com.bytedesk.ticket.routing_strategy
com.bytedesk.ticket.thread
com.bytedesk.ticket.ticket	工单核心模块 包含工单实体、仓库、服务等基础组件
com.bytedesk.wechat.work

Uses of ThreadEntity in com.bytedesk.ai.robot

Fields in com.bytedesk.ai.robot declared as ThreadEntity

Modifier and Type	Field	Description
private final ThreadEntity	RobotService.RobotContext.thread	The field for the thread record component.

Methods in com.bytedesk.ai.robot that return ThreadEntity

Modifier and Type	Method	Description
private ThreadEntity	RobotService.getThreadByTopic(String threadTopic)
ThreadEntity	RobotService.RobotContext.thread()	Returns the value of the thread record component.

Methods in com.bytedesk.ai.robot with parameters of type ThreadEntity

Modifier and Type	Method	Description
private RobotProtobuf	RobotService.buildRobotFromThread(ThreadEntity thread, String threadTopic)	根据线程记录构建机器人信息
private boolean	RobotService.hasAgentAssigned(ThreadEntity thread)
private boolean	RobotService.shouldBypassRobotReply(ThreadEntity thread)

Constructors in com.bytedesk.ai.robot with parameters of type ThreadEntity

Modifier	Constructor	Description
private	RobotContext(ThreadEntity thread, RobotProtobuf robot)	Creates an instance of a RobotContext record class.

Uses of ThreadEntity in com.bytedesk.ai.robot_agent

Methods in com.bytedesk.ai.robot_agent with parameters of type ThreadEntity

Modifier and Type	Method	Description
private String	RobotAgentEventListener.buildThreadTranscript(ThreadEntity thread)
private void	RobotAgentEventListener.handleEmotionOnMessage(ThreadEntity thread, QueueMemberEntity member, EmotionSettingEntity settings, MessageEntity message)
private void	RobotAgentEventListener.handleIntentionOnMessage(ThreadEntity thread, QueueMemberEntity member, IntentionSettingsEntity settings, MessageEntity message)
private void	RobotAgentEventListener.handleSummaryOnMessage(ThreadEntity thread, QueueMemberEntity member, SummarySettingsEntity settings)
private BaseSettingsEntity	RobotAgentEventListener.resolveSettingsForThread(ThreadEntity thread)

Uses of ThreadEntity in com.bytedesk.call.janus_audio

Fields in com.bytedesk.call.janus_audio declared as ThreadEntity

Modifier and Type	Field	Description
private ThreadEntity	JanusAudioEntity.thread

Uses of ThreadEntity in com.bytedesk.call.janus_video

Fields in com.bytedesk.call.janus_video declared as ThreadEntity

Modifier and Type	Field	Description
private ThreadEntity	JanusVideoEntity.thread

Uses of ThreadEntity in com.bytedesk.core.config

Methods in com.bytedesk.core.config with parameters of type ThreadEntity

Modifier and Type	Method	Description
void	BytedeskEventPublisher.publishThreadCreateEvent(ThreadEntity thread)
void	BytedeskEventPublisher.publishThreadUpdateEvent(ThreadEntity thread)

Uses of ThreadEntity in com.bytedesk.core.email_message

Methods in com.bytedesk.core.email_message with parameters of type ThreadEntity

Modifier and Type	Method	Description
private EmailMessageRequest	EmailMessageEventListener.buildEmailMessageRequest(MessageProtobuf messageProtobuf, EmailExtra emailExtra, ThreadEntity thread)	构建邮件发送请求
private void	EmailMessageEventListener.sendMessageToEmail(MessageProtobuf messageProtobuf, ThreadEntity thread)	推送消息到邮件

Uses of ThreadEntity in com.bytedesk.core.member

Methods in com.bytedesk.core.member that return ThreadEntity

Modifier and Type	Method	Description
ThreadEntity	MemberRestService.createMemberReverseThread(ThreadEntity thread)	同事私聊会话：org/member/{self_member_uid}/{other_member_uid}

Methods in com.bytedesk.core.member with parameters of type ThreadEntity

Modifier and Type	Method	Description
ThreadEntity	MemberRestService.createMemberReverseThread(ThreadEntity thread)	同事私聊会话：org/member/{self_member_uid}/{other_member_uid}

Uses of ThreadEntity in com.bytedesk.core.message

Fields in com.bytedesk.core.message declared as ThreadEntity

Modifier and Type	Field	Description
private ThreadEntity	MessageEntity.thread	Associated conversation thread containing this message Many-to-one relationship: multiple messages can belong to one thread

Methods in com.bytedesk.core.message that return ThreadEntity

Modifier and Type	Method	Description
private ThreadEntity	MessagePersistService.updateThreadContent(ThreadEntity thread, MessageTypeEnum type, MessageProtobuf messageProtobuf)

Methods in com.bytedesk.core.message with parameters of type ThreadEntity

Modifier and Type	Method	Description
private ThreadEntity	MessagePersistService.updateThreadContent(ThreadEntity thread, MessageTypeEnum type, MessageProtobuf messageProtobuf)

Uses of ThreadEntity in com.bytedesk.core.message_unread

Fields in com.bytedesk.core.message_unread declared as ThreadEntity

Modifier and Type	Field	Description
private ThreadEntity	MessageUnreadEntity.thread	Associated conversation thread containing this message Many-to-one relationship: multiple messages can belong to one thread

Uses of ThreadEntity in com.bytedesk.core.message.utils

Methods in com.bytedesk.core.message.utils with parameters of type ThreadEntity

Modifier and Type	Method	Description
static MessageProtobuf	MessageUtils.createAgentCloseMessage(ThreadEntity thread, String content)
static MessageProtobuf	MessageUtils.createAgentReplyTimeoutMessage(ThreadEntity thread, String content)
static MessageProtobuf	MessageUtils.createAutoCloseMessage(ThreadEntity thread, String content)
static MessageProtobuf	MessageUtils.createRateInviteMessage(ThreadEntity thread, String content)
static MessageProtobuf	MessageUtils.createRateSubmittedMessage(ThreadEntity thread, String content)
static MessageProtobuf	MessageUtils.createSystemMessage(ThreadEntity thread, String content)
static MessageProtobuf	MessageUtils.createThreadMessage(String messageUid, ThreadEntity thread, MessageTypeEnum type, String content)

Uses of ThreadEntity in com.bytedesk.core.notice

Methods in com.bytedesk.core.notice with parameters of type ThreadEntity

Modifier and Type	Method	Description
private MessageProtobuf	NoticeService.createMessageByType(NoticeService.MessageType messageType, ThreadEntity thread, NoticeRequest request, String jsonContent)	Create message based on the message type

Uses of ThreadEntity in com.bytedesk.core.thread

Methods in com.bytedesk.core.thread that return ThreadEntity

Modifier and Type	Method	Description
protected ThreadEntity	ThreadRestService.doSave(ThreadEntity entity)
ThreadEntity	ThreadRestService.handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, ThreadEntity entity)
ThreadEntity	ThreadEntity.setChatting()
ThreadEntity	ThreadEntity.setClose()
ThreadEntity	ThreadEntity.setOffline()
ThreadEntity	ThreadEntity.setQueuing()
ThreadEntity	ThreadEntity.setRoboting()
ThreadEntity	ThreadEntity.setTimeout()

Methods in com.bytedesk.core.thread that return types with arguments of type ThreadEntity

Modifier and Type	Method	Description
protected org.springframework.data.jpa.domain.Specification<ThreadEntity>	ThreadRestService.createSpecification(ThreadRequest request)
protected org.springframework.data.domain.Page<ThreadEntity>	ThreadRestService.executePageQuery(org.springframework.data.jpa.domain.Specification<ThreadEntity> spec, org.springframework.data.domain.Pageable pageable)
org.springframework.data.domain.Page<ThreadEntity>	ThreadRestService.findByOwner(UserEntity user, org.springframework.data.domain.Pageable pageable)
org.springframework.data.domain.Page<ThreadEntity>	ThreadRepository.findByOwnerAndHideAndDeleted(UserEntity owner, Boolean hide, Boolean deleted, org.springframework.data.domain.Pageable pageable)
List<ThreadEntity>	ThreadRepository.findByStatusAndDeleted(String status, Boolean deleted)
List<ThreadEntity>	ThreadRepository.findByStatusesAndDeleted(List<String> statuses, Boolean deleted)
List<ThreadEntity>	ThreadRepository.findByTopicAndDeletedOrderByCreatedAtDesc(String topic, Boolean deleted)
List<ThreadEntity>	ThreadRepository.findByTopicAndStatusNotAndDeletedFalse(String topic, String status)
List<ThreadEntity>	ThreadRepository.findByTopicsInAndDeletedFalse(Set<String> topics)
org.springframework.data.domain.Page<ThreadEntity>	ThreadRepository.findByTopicsInAndDeletedFalse(Set<String> topics, org.springframework.data.domain.Pageable pageable)
List<ThreadEntity>	ThreadRestService.findByTopicStartsWithAndStatus(String topicPrefix, String status)
List<ThreadEntity>	ThreadRepository.findByTopicStartsWithAndStatusAndDeletedFalse(String topicPrefix, String status)
List<ThreadEntity>	ThreadRepository.findByTypesInAndStatusAndDeletedFalse(List<String> types, String status)
List<ThreadEntity>	ThreadRepository.findByTypesInAndStatusesNotInAndDeleted(List<String> types, List<String> statuses, Boolean deleted)
List<ThreadEntity>	ThreadRepository.findByTypesInAndStatusNotAndDeletedFalse(List<String> types, String status)
Optional<ThreadEntity>	ThreadRepository.findByUid(String uid)
Optional<ThreadEntity>	ThreadRestService.findByUid(String uid)
List<ThreadEntity>	ThreadRepository.findFirstByTopic(String topic)
Optional<ThreadEntity>	ThreadRestService.findFirstByTopic(String topic)
Optional<ThreadEntity>	ThreadRepository.findFirstByTopicAndDeletedOrderByCreatedAtDesc(String topic, Boolean deleted)
Optional<ThreadEntity>	ThreadRestService.findFirstByTopicAndOwner(String topic, UserEntity user)
Optional<ThreadEntity>	ThreadRepository.findFirstByTopicAndOwnerAndDeletedOrderByUpdatedAtDesc(String topic, UserEntity owner, Boolean deleted)	used for member thread type
Optional<ThreadEntity>	ThreadRepository.findFirstByTopicAndStatusNotContainingAndDeleted(String topic, String status, Boolean deleted)
Optional<ThreadEntity>	ThreadRestService.findFirstByTopicNotClosed(String topic)
List<ThreadEntity>	ThreadRestService.findListByTopic(String topic)
List<ThreadEntity>	ThreadRepository.findRecentAgentThreadsByVisitorUid(String visitorUid)	根据访客ID查找最近的客服会话记录 查找访客与客服的最近一次会话，按更新时间倒序排列
List<ThreadEntity>	ThreadRestService.findRecentAgentThreadsByVisitorUid(String visitorUid)	根据访客ID查找最近的客服会话记录 用于最近一次会话路由策略
List<ThreadEntity>	ThreadRestService.findServiceThreadStateStarted()
Optional<ThreadEntity>	ThreadRepository.findTopicAndStatusesNotInAndDeleted(String topic, List<String> statuses, Boolean deleted)
org.springframework.data.domain.Page<ThreadEntity>	ThreadRestService.queryByOrgEntity(ThreadRequest request)
static org.springframework.data.jpa.domain.Specification<ThreadEntity>	ThreadSpecification.search(ThreadRequest request, AuthService authService)
static org.springframework.data.jpa.domain.Specification<ThreadEntity>	ThreadSpecification.searchForUser(ThreadRequest request, String userUid, String orgUid)	User(登录) 侧客服会话查询： - 仅返回当前客服“参与”的会话（owner / invites / monitors / assistants / ticketors） - 合并相同 topic，仅取 updatedAt 最新的一条 - 与会话列表展示行为对齐：updatedAt 倒序
static org.springframework.data.jpa.domain.Specification<ThreadEntity>	ThreadSpecification.searchForVisitor(ThreadRequest request, String visitorUid)	Visitor(匿名) 侧会话查询： - 不依赖 AuthService（无登录态） - 不做 orgUid/superUser 权限校验 - 通过 thread_user(JSON) 中包含 visitorUid 来过滤 - 与历史 native query 行为对齐：updatedAt 倒序

Methods in com.bytedesk.core.thread with parameters of type ThreadEntity

Modifier and Type	Method	Description
void	ActiveThreadCacheService.addOrUpdateActiveThread(ThreadEntity thread)	添加或更新活跃会话到缓存
ThreadResponse	ThreadRestService.autoClose(ThreadEntity thread)
ThreadExcel	ThreadRestService.convertToExcel(ThreadEntity entity)
ThreadResponse	ThreadRestService.convertToResponse(ThreadEntity thread)
protected ThreadEntity	ThreadRestService.doSave(ThreadEntity entity)
static ActiveThreadCache	ActiveThreadCache.fromThread(ThreadEntity thread)	从 ThreadEntity 创建缓存对象
ThreadEntity	ThreadRestService.handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, ThreadEntity entity)
private boolean	ActiveThreadCacheService.isServiceThread(ThreadEntity thread)	判断是否为服务类型会话
void	ThreadEntityListener.postPersist(ThreadEntity thread)
void	ThreadEntityListener.postUpdate(ThreadEntity thread)

Method parameters in com.bytedesk.core.thread with type arguments of type ThreadEntity

Modifier and Type	Method	Description
protected org.springframework.data.domain.Page<ThreadEntity>	ThreadRestService.executePageQuery(org.springframework.data.jpa.domain.Specification<ThreadEntity> spec, org.springframework.data.domain.Pageable pageable)
void	ActiveThreadCacheService.rebuildCacheFromDatabase(List<ThreadEntity> threads)	从数据库重建缓存 用于系统启动或缓存失效时的恢复

Uses of ThreadEntity in com.bytedesk.core.thread.event

Fields in com.bytedesk.core.thread.event declared as ThreadEntity

Modifier and Type	Field	Description
private final ThreadEntity	AbstractThreadEvent.thread

Methods in com.bytedesk.core.thread.event that return ThreadEntity

Modifier and Type	Method	Description
ThreadEntity	AbstractThreadEvent.getThread()
private ThreadEntity	AbstractThreadEvent.snapshot(ThreadEntity source)

Methods in com.bytedesk.core.thread.event with parameters of type ThreadEntity

Modifier and Type	Method	Description
private ThreadEntity	AbstractThreadEvent.snapshot(ThreadEntity source)

Constructors in com.bytedesk.core.thread.event with parameters of type ThreadEntity

Modifier	Constructor	Description
protected	AbstractThreadEvent(Object source, ThreadEntity thread)
	ThreadAcceptEvent(Object source, ThreadEntity thread)
	ThreadAddTopicEvent(Object source, ThreadEntity thread)
	ThreadAgentOfflineEvent(Object source, ThreadEntity thread)
	ThreadCloseEvent(Object source, ThreadEntity thread)
	ThreadCreateEvent(Object source, ThreadEntity thread)
	ThreadProcessCreateEvent(Object source, ThreadEntity thread)
	ThreadRemoveTopicEvent(Object source, ThreadEntity thread)
	ThreadTransferToAgentEvent(Object source, ThreadEntity thread)
	ThreadUpdateEvent(Object source, ThreadEntity thread)

Uses of ThreadEntity in com.bytedesk.core.utils

Methods in com.bytedesk.core.utils with parameters of type ThreadEntity

Modifier and Type	Method	Description
static ThreadProtobuf	ConvertUtils.convertToThreadProtobuf(ThreadEntity thread)
static ThreadResponse	ConvertUtils.convertToThreadResponse(ThreadEntity thread)
static ThreadResponseSimple	ConvertUtils.convertToThreadResponseSimple(ThreadEntity thread)

Uses of ThreadEntity in com.bytedesk.kbase.utils

Methods in com.bytedesk.kbase.utils with parameters of type ThreadEntity

Modifier and Type	Method	Description
static MessageEntity	KbaseMessageUtils.getFaqAnswerMessage(FaqResponse faqResponse, ThreadEntity threadEntity)
static MessageEntity	KbaseMessageUtils.getFaqQuestionMessage(FaqResponse faqResponse, ThreadEntity threadEntity)

Uses of ThreadEntity in com.bytedesk.service.queue

Methods in com.bytedesk.service.queue with parameters of type ThreadEntity

Modifier and Type	Method	Description
private QueueMemberEntity	QueueService.createNewQueueMember(ThreadEntity threadEntity, UserProtobuf agent, WorkgroupEntity workgroupEntity, QueueTypeEnum queueType)	创建新的队列成员
QueueMemberEntity	QueueService.enqueueAgent(ThreadEntity threadEntity, UserProtobuf agent, VisitorRequest visitorRequest)
QueueMemberEntity	QueueService.enqueueRobot(ThreadEntity threadEntity, UserProtobuf agent, VisitorRequest visitorRequest)
private QueueMemberEntity	QueueService.enqueueToQueue(ThreadEntity threadEntity, UserProtobuf agent, WorkgroupEntity workgroupEntity, QueueTypeEnum queueType)	统一的入队方法
QueueMemberEntity	QueueService.enqueueWorkflow(ThreadEntity threadEntity, UserProtobuf workflow, VisitorRequest visitorRequest)
QueueMemberEntity	QueueService.enqueueWorkgroup(ThreadEntity threadEntity, UserProtobuf agent, WorkgroupEntity workgroupEntity, VisitorRequest visitorRequest)
private QueueEntity	QueueService.getQueue(ThreadEntity threadEntity, String queueNickname)	根据线程实体获取或创建队列
private QueueMemberEntity	QueueService.handleExistingMember(QueueMemberEntity member, UserProtobuf agent, ThreadEntity threadEntity, QueueTypeEnum queueType)	处理已存在的队列成员

Uses of ThreadEntity in com.bytedesk.service.queue_member

Fields in com.bytedesk.service.queue_member declared as ThreadEntity

Modifier and Type	Field	Description
private ThreadEntity	QueueMemberEntity.thread

Methods in com.bytedesk.service.queue_member that return ThreadEntity

Modifier and Type	Method	Description
ThreadEntity	QueueMemberRestService.createAgentQueueThread(AgentEntity agent)	客服排队会话：org/queue/{agent_uid}

Methods in com.bytedesk.service.queue_member with parameters of type ThreadEntity

Modifier and Type	Method	Description
private boolean	QueueMemberEventListener.autoAcceptQueueMember(QueueMemberEntity queueMember, ThreadEntity referenceThread, UserProtobuf agentProto, QueueEntity agentQueue)
private QueueNotification	QueueMemberEventListener.buildQueueNotification(ThreadEntity thread, QueueMemberEntity queueMember, Integer position, int queueSize, Integer waitSeconds)
private void	QueueMemberEventListener.handleQueueAcceptBroadcast(ThreadEntity thread, QueueMemberEntity acceptedMember)	1.
private boolean	QueueMemberEventListener.isSameThread(QueueMemberEntity queueMember, ThreadEntity thread)
private void	QueueMemberEventListener.notifyAgentsQueueAccepted(ThreadEntity thread, QueueMemberEntity acceptedMember, int remainingQueueSize)
private void	QueueMemberEventListener.publishThreadAcceptedEvents(ThreadEntity thread)
UserProtobuf	QueueMemberEventListener.resolveAgentProtobuf(ThreadEntity thread)
private String	QueueMemberEventListener.resolveAgentUid(ThreadEntity thread)
private Optional<WorkgroupEntity>	QueueMemberEventListener.resolveWorkgroupEntity(ThreadEntity thread)
private Optional<QueueEntity>	QueueMemberEventListener.resolveWorkgroupQueueEntity(ThreadEntity thread, QueueMemberEntity closingQueueMember)
boolean	QueueMemberEventListener.tryAssignFromAgentQueue(UserProtobuf agentProto, ThreadEntity closedThread, QueueMemberEntity closingQueueMember)
boolean	QueueMemberEventListener.tryAssignFromWorkgroupQueue(UserProtobuf agentProto, ThreadEntity closedThread, QueueMemberEntity closingQueueMember)
private void	QueueMemberEventListener.updateAgentMessageStats(MessageEntity message, ThreadEntity thread)	更新客服消息统计
private void	QueueMemberEventListener.updateRobotMessageStats(MessageEntity message, ThreadEntity thread)	更新机器人消息统计
private void	QueueMemberEventListener.updateSystemMessageStats(MessageEntity message, ThreadEntity thread)	更新系统消息统计
private void	QueueMemberEventListener.updateVisitorMessageStats(MessageEntity message, ThreadEntity thread)	更新访客消息统计

Uses of ThreadEntity in com.bytedesk.service.robot_to_agent_settings

Methods in com.bytedesk.service.robot_to_agent_settings with parameters of type ThreadEntity

Modifier and Type	Method	Description
private VisitorRequest	RobotToAgentKeywordListener.buildVisitorRequest(ThreadEntity thread, WorkgroupEntity workgroup, MessageResponse message)
private boolean	RobotToAgentKeywordListener.hasAgentAssigned(ThreadEntity thread)
private UserProtobuf	RobotToAgentKeywordListener.resolveVisitor(ThreadEntity thread, MessageResponse message)
private WorkgroupEntity	RobotToAgentKeywordListener.resolveWorkgroup(ThreadEntity thread)
protected void	RobotToAgentKeywordListener.triggerForceAgentTransfer(ThreadEntity thread, WorkgroupEntity workgroup, MessageResponse message)

Uses of ThreadEntity in com.bytedesk.service.routing_strategy

Methods in com.bytedesk.service.routing_strategy that return ThreadEntity

Modifier and Type	Method	Description
private ThreadEntity	RobotThreadRoutingStrategy.getOrCreateRobotThread(VisitorRequest request, RobotEntity robotEntity, String topic)	获取或创建机器人会话
private ThreadEntity	AgentThreadRoutingStrategy.getOrCreateThread(VisitorRequest visitorRequest, AgentEntity agentEntity, String topic)	获取或创建线程
private ThreadEntity	WorkflowThreadRoutingStrategy.getOrCreateWorkflowThread(VisitorRequest request, WorkflowEntity workflowEntity, String topic)	获取或创建工作流会话
private ThreadEntity	WorkgroupThreadRoutingStrategy.getOrCreateWorkgroupThread(VisitorRequest visitorRequest, WorkgroupEntity workgroup, String topic)	获取或创建工作组会话
protected ThreadEntity	AbstractThreadRoutingStrategy.getThreadByUid(String threadUid)	根据UID获取线程实体
protected ThreadEntity	AbstractThreadRoutingStrategy.saveThread(ThreadEntity thread)	保存线程实体并处理异常

Methods in com.bytedesk.service.routing_strategy with parameters of type ThreadEntity

Modifier and Type	Method	Description
private MessageProtobuf	RobotThreadRoutingStrategy.createAndSaveWelcomeMessage(WelcomeContent wc, ThreadEntity thread)	创建并保存欢迎消息
private MessageProtobuf	WorkflowThreadRoutingStrategy.createAndSaveWelcomeMessage(WelcomeContent wc, ThreadEntity thread)	创建并保存欢迎消息
private AgentEntity	WorkgroupThreadRoutingStrategy.findAvailableAgentWithCapacity(WorkgroupEntity workgroup, ThreadEntity thread, List<AgentEntity> availableAgents)	查找有空闲接待名额的客服
private MessageProtobuf	AgentThreadRoutingStrategy.getAgentContinueMessage(ThreadEntity thread)	获取客服继续对话消息
private MessageProtobuf	AgentThreadRoutingStrategy.getAgentQueueMessage(ThreadEntity thread)	获取客服排队消息
MessageProtobuf	WorkgroupThreadRoutingStrategy.getOfflineMessage(VisitorRequest visitorRequest, ThreadEntity threadFromRequest, AgentEntity agentEntity, WorkgroupEntity workgroup, QueueMemberEntity queueMemberEntity)	获取离线消息
private MessageProtobuf	RobotThreadRoutingStrategy.getRobotContinueMessage(VisitorRequest request, RobotEntity robotEntity, ThreadEntity thread)	获取机器人继续对话消息
private MessageProtobuf	WorkgroupThreadRoutingStrategy.getRobotContinueMessage(RobotEntity robotEntity, ThreadEntity thread)	获取机器人继续对话消息
private MessageProtobuf	WorkflowThreadRoutingStrategy.getWorkflowContinueMessage(WorkflowEntity workflowEntity, ThreadEntity thread)	获取工作流继续对话消息
private MessageProtobuf	WorkgroupThreadRoutingStrategy.getWorkgroupContinueMessage(VisitorRequest visitorRequest, ThreadEntity thread)	获取工作组继续对话消息
private MessageProtobuf	WorkgroupThreadRoutingStrategy.getWorkgroupQueueMessage(VisitorRequest visitorRequest, ThreadEntity thread)	获取工作组排队消息
private MessageProtobuf	WorkgroupThreadRoutingStrategy.handleAllAgentsFullQueuing(VisitorRequest visitorRequest, ThreadEntity thread, WorkgroupEntity workgroup)	处理所有客服满员时的排队逻辑 入队时不设置 agent，等待有客服空闲时再分配
private MessageProtobuf	AgentThreadRoutingStrategy.handleAvailableAgent(VisitorRequest visitorRequest, ThreadEntity threadFromRequest, AgentEntity agent, QueueMemberEntity queueMemberEntity)	处理可用客服（客服在线且未达到最大接待人数）
private MessageProtobuf	WorkgroupThreadRoutingStrategy.handleAvailableWorkgroup(VisitorRequest visitorRequest, ThreadEntity threadFromRequest, AgentEntity agentEntity, QueueMemberEntity queueMemberEntity)	处理可用工作组客服
private MessageProtobuf	WorkgroupThreadRoutingStrategy.handleExistingChatThread(VisitorRequest visitorRequest, ThreadEntity thread, WorkgroupEntity workgroup)	处理现有聊天会话
private MessageProtobuf	WorkgroupThreadRoutingStrategy.handleExistingOfflineThread(VisitorRequest visitorRequest, ThreadEntity thread, WorkgroupEntity workgroup)	处理现有离线会话
private MessageProtobuf	RobotThreadRoutingStrategy.handleExistingRobotThread(VisitorRequest request, RobotEntity robotEntity, ThreadEntity thread)	处理现有的机器人会话
private MessageProtobuf	WorkgroupThreadRoutingStrategy.handleExistingRobotThread(VisitorRequest visitorRequest, ThreadEntity thread, WorkgroupEntity workgroup)	处理现有机器人会话
private MessageProtobuf	AgentThreadRoutingStrategy.handleExistingThread(VisitorRequest request, ThreadEntity thread, AgentEntity agentEntity)	处理已存在的线程
private MessageProtobuf	WorkflowThreadRoutingStrategy.handleExistingWorkflowThread(WorkflowEntity workflowEntity, ThreadEntity thread)	处理现有的工作流会话
private MessageProtobuf	WorkgroupThreadRoutingStrategy.handleExistingWorkgroupThread(VisitorRequest visitorRequest, ThreadEntity thread, WorkgroupEntity workgroup)	处理现有工作组会话
private void	WorkgroupThreadRoutingStrategy.handleForceAgentTransfer(VisitorRequest visitorRequest, ThreadEntity thread, QueueMemberEntity queueMemberEntity)	处理强制转人工
private MessageProtobuf	AgentThreadRoutingStrategy.handleOfflineAgent(VisitorRequest visitorRequest, ThreadEntity threadFromRequest, AgentEntity agent, QueueMemberEntity queueMemberEntity)	处理离线客服
private MessageProtobuf	AgentThreadRoutingStrategy.handleQueuedAgent(VisitorRequest visitorRequest, ThreadEntity threadFromRequest, AgentEntity agent, QueueMemberEntity queueMemberEntity)	处理排队客服（客服在线但已达到最大接待人数）
private MessageProtobuf	WorkgroupThreadRoutingStrategy.handleQueuedWorkgroupWithoutAgent(VisitorRequest visitorRequest, ThreadEntity thread, WorkgroupEntity workgroup, QueueMemberEntity queueMemberEntity)	处理排队（无指定客服）
protected boolean	AbstractThreadRoutingStrategy.isActiveThread(ThreadEntity thread)	检查线程是否处于活跃状态（聊天中或排队中）
protected boolean	AbstractThreadRoutingStrategy.isClosedThread(ThreadEntity thread)	检查线程是否已关闭
private boolean	AgentThreadRoutingStrategy.isExistingActiveThread(ThreadEntity thread)	检查是否为已存在的活跃线程
private boolean	RobotThreadRoutingStrategy.isExistingRobotThread(ThreadEntity thread)	检查是否为现有的机器人会话
private boolean	WorkflowThreadRoutingStrategy.isExistingWorkflowThread(ThreadEntity thread)	检查是否为现有的工作流会话
protected boolean	AbstractThreadRoutingStrategy.isNewThread(ThreadEntity thread)	检查线程是否为新创建状态
protected void	AbstractThreadRoutingStrategy.logThreadStatusChange(ThreadEntity thread, String operation, String fromStatus, String toStatus)	记录线程状态变更
private void	WorkgroupThreadRoutingStrategy.notifyAvailableAgentsOfQueue(WorkgroupEntity workgroup, ThreadEntity queuedThread, QueueMemberEntity queueMemberEntity, int queuingCount, int waitSeconds)	向工作组内在线可用客服广播排队通知
private MessageProtobuf	RobotThreadRoutingStrategy.processNewRobotThread(VisitorRequest request, ThreadEntity thread, RobotEntity robotEntity)	处理新的机器人会话
private MessageProtobuf	WorkflowThreadRoutingStrategy.processNewWorkflowThread(VisitorRequest request, ThreadEntity thread, WorkflowEntity workflowEntity)	处理新的工作流会话
private void	RobotThreadRoutingStrategy.publishRobotThreadEvent(ThreadEntity savedThread)	发布机器人线程事件
private void	AgentThreadRoutingStrategy.publishThreadEvents(ThreadEntity savedThread)	发布线程相关事件
private void	WorkflowThreadRoutingStrategy.publishWorkflowThreadEvent(ThreadEntity savedThread)	发布工作流线程事件
private void	WorkgroupThreadRoutingStrategy.publishWorkgroupThreadEvents(ThreadEntity savedThread)	发布工作组线程相关事件
private MessageProtobuf	AgentThreadRoutingStrategy.routeNewThread(ThreadEntity thread, AgentEntity agentEntity, VisitorRequest visitorRequest)	路由新线程
private MessageProtobuf	WorkgroupThreadRoutingStrategy.routeNewWorkgroupThread(VisitorRequest visitorRequest, ThreadEntity thread, WorkgroupEntity workgroup)	路由新工作组会话
private MessageProtobuf	AgentThreadRoutingStrategy.routeOnlineAgent(VisitorRequest visitorRequest, ThreadEntity thread, AgentEntity agentEntity, QueueMemberEntity queueMemberEntity)	路由在线客服
private MessageProtobuf	WorkgroupThreadRoutingStrategy.routeToAgent(VisitorRequest visitorRequest, ThreadEntity thread, WorkgroupEntity workgroup)	路由到人工客服
private MessageProtobuf	WorkgroupThreadRoutingStrategy.routeToAgentDuringServiceTime(VisitorRequest visitorRequest, ThreadEntity thread, WorkgroupEntity workgroup)	在服务时间内分配客服并根据在线/负载状态进行路由
private MessageProtobuf	WorkgroupThreadRoutingStrategy.routeToOfflineMessage(VisitorRequest visitorRequest, ThreadEntity thread, WorkgroupEntity workgroup)	不满足服务时间或无在线客服时，统一进入离线留言流程
MessageProtobuf	WorkgroupThreadRoutingStrategy.routeToRobot(VisitorRequest visitorRequest, ThreadEntity threadFromRequest, RobotEntity robotEntity, WorkgroupEntity workgroup)	路由到机器人
private MessageProtobuf	WorkgroupThreadRoutingStrategy.routeToRobot(VisitorRequest visitorRequest, ThreadEntity thread, WorkgroupEntity workgroup)	路由到机器人
protected ThreadEntity	AbstractThreadRoutingStrategy.saveThread(ThreadEntity thread)	保存线程实体并处理异常
private void	WorkgroupThreadRoutingStrategy.setThreadOwner(ThreadEntity thread, AgentEntity agentEntity)	设置线程所有者
protected void	AbstractThreadRoutingStrategy.validateThread(ThreadEntity thread, String operation)	验证线程实体不为空

Uses of ThreadEntity in com.bytedesk.service.thread_rating

Fields in com.bytedesk.service.thread_rating declared as ThreadEntity

Modifier and Type	Field	Description
private ThreadEntity	ThreadRatingEntity.thread

Uses of ThreadEntity in com.bytedesk.service.thread_transfer

Methods in com.bytedesk.service.thread_transfer that return ThreadEntity

Modifier and Type	Method	Description
private ThreadEntity	ThreadTransferService.updateThreadStatus(ThreadTransferEntity transferEntity, ThreadTransferStatusEnum status)	更新会话转接状态
private ThreadEntity	ThreadTransferService.validateThreadOwnership(String threadUid, String userUid)	验证会话所有权

Methods in com.bytedesk.service.thread_transfer with parameters of type ThreadEntity

Modifier and Type	Method	Description
ThreadTransferResponse	ThreadTransferRestService.convertToThreadTransferResponse(ThreadTransferEntity entity, ThreadEntity threadEntity)
private void	ThreadTransferService.updateThreadTransferStatus(ThreadEntity threadEntity, ThreadTransferStatusEnum status)	更新会话转接状态

Constructors in com.bytedesk.service.thread_transfer with parameters of type ThreadEntity

Modifier	Constructor	Description
	TransferAcceptContext(ThreadEntity threadEntity, String receiverUserUid)

Uses of ThreadEntity in com.bytedesk.service.unified

Methods in com.bytedesk.service.unified that return ThreadEntity

Modifier and Type	Method	Description
ThreadEntity	UnifiedRestService.createUnifiedThread(VisitorRequest visitorRequest, UnifiedEntity unified, String topic)
ThreadEntity	UnifiedRestService.reInitUnifiedThreadExtra(ThreadEntity thread, UnifiedEntity unified)

Methods in com.bytedesk.service.unified with parameters of type ThreadEntity

Modifier and Type	Method	Description
private MessageProtobuf	UnifiedThreadRoutingStrategy.createAgentContinueMessage(ThreadEntity thread, VisitorRequest visitorRequest)	创建客服继续消息
private MessageProtobuf	UnifiedThreadRoutingStrategy.createContinueMessage(ThreadEntity thread, VisitorRequest visitorRequest)	创建继续会话消息
private MessageProtobuf	UnifiedThreadRoutingStrategy.createQueuingContinueMessage(ThreadEntity thread)	创建排队继续消息
private MessageProtobuf	UnifiedThreadRoutingStrategy.createRobotContinueMessage(ThreadEntity thread)	创建机器人继续消息
private boolean	UnifiedThreadRoutingStrategy.isThreadActive(ThreadEntity thread)	检查线程是否为活跃状态
ThreadEntity	UnifiedRestService.reInitUnifiedThreadExtra(ThreadEntity thread, UnifiedEntity unified)

Uses of ThreadEntity in com.bytedesk.service.utils

Methods in com.bytedesk.service.utils with parameters of type ThreadEntity

Modifier and Type	Method	Description
private static MessageProtobuf	ThreadMessageUtil.buildAgentQueueMessage(MessageTypeEnum messageType, QueueNotification payload, ThreadEntity thread)
private static MessageProtobuf	ThreadMessageUtil.buildThreadQueueMessage(MessageTypeEnum messageType, QueueContent content, ThreadEntity thread)
static MessageProtobuf	ServiceConvertUtils.convertToMessageProtobuf(MessageEntity lastMessage, ThreadEntity thread)
static MessageProtobuf	ThreadMessageUtil.getAgentQueueAcceptMessage(QueueNotification payload, ThreadEntity thread)	构造发送给客服排队线程的 QUEUE_ACCEPT 消息，通知其他客服，该thread会话被某个客服接入
static MessageProtobuf	ThreadMessageUtil.getAgentQueueNoticeMessage(QueueNotification payload, ThreadEntity thread)	构造发送给客服排队线程的 QUEUE_NOTICE 消息
static MessageProtobuf	ThreadMessageUtil.getAgentQueueUpdateMessage(QueueNotification payload, ThreadEntity thread)	构造发送给访客的 QUEUE_UPDATE 消息，更新访客排队位置
static MessageEntity	ThreadMessageUtil.getAgentThreadOfflineMessage(String content, ThreadEntity thread)
static MessageProtobuf	ThreadMessageUtil.getThreadContinueMessage(UserProtobuf user, ThreadEntity thread)
static MessageEntity	ThreadMessageUtil.getThreadOfflineMessage(String content, ThreadEntity thread)
static MessageProtobuf	ThreadMessageUtil.getThreadQueueMessage(QueueContent content, ThreadEntity thread)	结构化 QueueContent 的排队消息
static MessageProtobuf	ThreadMessageUtil.getThreadQueueUpdateMessage(QueueContent content, ThreadEntity thread)
static MessageEntity	ThreadMessageUtil.getThreadRobotWelcomeMessage(WelcomeContent content, ThreadEntity thread)	结构化 WelcomeContent 的机器人欢迎消息
static MessageProtobuf	ThreadMessageUtil.getThreadWelcomeMessage(WelcomeContent content, ThreadEntity thread)	结构化 WelcomeContent 的人工欢迎消息
static MessageEntity	ThreadMessageUtil.getThreadWorkflowWelcomeMessage(WelcomeContent content, ThreadEntity thread)	结构化 WelcomeContent 的工作流欢迎消息

Uses of ThreadEntity in com.bytedesk.service.visitor_thread

Methods in com.bytedesk.service.visitor_thread that return ThreadEntity

Modifier and Type	Method	Description
ThreadEntity	VisitorThreadService.createAgentThread(VisitorRequest visitorRequest, AgentEntity agent, String topic)
ThreadEntity	VisitorThreadService.createRobotThread(VisitorRequest visitorRequest, RobotEntity robot, String topic)
ThreadEntity	VisitorThreadService.createWorkflowThread(VisitorRequest visitorRequest, WorkflowEntity workflow, String topic)
ThreadEntity	VisitorThreadService.createWorkgroupThread(VisitorRequest visitorRequest, WorkgroupEntity workgroup, String topic)
ThreadEntity	VisitorThreadService.reInitAgentThreadExtra(VisitorRequest visitorRequest, ThreadEntity thread, AgentEntity agent)
ThreadEntity	VisitorThreadService.reInitRobotThreadExtra(VisitorRequest visitorRequest, ThreadEntity thread, RobotEntity robot)
ThreadEntity	VisitorThreadService.reInitWorkflowThreadExtra(VisitorRequest visitorRequest, ThreadEntity thread, WorkflowEntity workflow)
ThreadEntity	VisitorThreadService.reInitWorkgroupThreadExtra(VisitorRequest visitorRequest, ThreadEntity thread, WorkgroupEntity workgroup)

Methods in com.bytedesk.service.visitor_thread with parameters of type ThreadEntity

Modifier and Type	Method	Description
private long	VisitorThreadService.calculateThreadTimeoutMinutes(ThreadEntity thread)	计算线程超时分钟数
private String	VisitorThreadEventListener.getCloseTip(ThreadEntity thread, String closeType)	获取关闭提示语
private void	VisitorThreadEventListener.handleAgentProactiveTrigger(ThreadEntity thread, String topic)	处理客服主动触发
private void	VisitorThreadService.handleAutoClose(ThreadEntity thread, long diffInMinutes)	处理自动关闭逻辑
private void	VisitorThreadEventListener.handleProactiveTrigger(ThreadEntity thread)	处理主动触发消息
MessageProtobuf	VisitorThreadService.handleQueueOverflowLeaveMessage(ThreadEntity thread, QueueMemberEntity queueMember)
private boolean	VisitorThreadService.handleQueueWaitTimeout(ThreadEntity thread)	处理排队等待超时逻辑
private void	VisitorThreadEventListener.handleRobotProactiveTrigger(ThreadEntity thread, String topic)	处理机器人主动触发
private void	VisitorThreadService.handleTimeoutReminder(ThreadEntity thread, long diffInMinutes)	处理超时提醒逻辑
private void	VisitorThreadEventListener.handleWorkgroupProactiveTrigger(ThreadEntity thread, String topic)	处理工作组主动触发
private boolean	VisitorThreadEventListener.isAgentOffline(ThreadEntity thread)	检查客服是否离线
private ServiceSettingsResponseVisitor	VisitorThreadService.parseThreadSettings(ThreadEntity thread)	解析线程设置
private void	VisitorThreadService.processAgentTimeoutReminder(ThreadEntity thread, AgentEntity agent)	处理客服超时提醒
private void	VisitorThreadEventListener.processProactiveTrigger(ThreadEntity thread)	处理单个线程的主动触发逻辑
private void	VisitorThreadService.processThreadTimeout(ThreadEntity thread)	处理单个Thread会话的超时逻辑
ThreadEntity	VisitorThreadService.reInitAgentThreadExtra(VisitorRequest visitorRequest, ThreadEntity thread, AgentEntity agent)
ThreadEntity	VisitorThreadService.reInitRobotThreadExtra(VisitorRequest visitorRequest, ThreadEntity thread, RobotEntity robot)
ThreadEntity	VisitorThreadService.reInitWorkflowThreadExtra(VisitorRequest visitorRequest, ThreadEntity thread, WorkflowEntity workflow)
ThreadEntity	VisitorThreadService.reInitWorkgroupThreadExtra(VisitorRequest visitorRequest, ThreadEntity thread, WorkgroupEntity workgroup)
private String	VisitorThreadService.resolveLeaveMessageTip(ThreadEntity thread)
private QueueSettingsEntity	VisitorThreadService.resolveQueueSettings(ThreadEntity thread)
private void	VisitorThreadService.sendRemindMessage(QueueMemberEntity queueMember, ThreadEntity thread, AgentEntity agent)
private MessageProtobuf	VisitorThreadService.triggerQueueLeaveMessage(ThreadEntity thread, QueueMemberEntity queueMember)
VisitorThreadEntity	VisitorThreadService.update(ThreadEntity thread)
private void	VisitorThreadEventListener.updateQueueMemberOnClose(ThreadEntity thread, boolean autoClose)	更新队列成员状态

Method parameters in com.bytedesk.service.visitor_thread with type arguments of type ThreadEntity

Modifier and Type	Method	Description
void	VisitorThreadService.autoRemindAgentOrCloseThread(List<ThreadEntity> threads)	自动提醒客服或关闭会话

Uses of ThreadEntity in com.bytedesk.service.workgroup_routing

Methods in com.bytedesk.service.workgroup_routing with parameters of type ThreadEntity

Modifier and Type	Method	Description
private void	WorkgroupRoutingService.advanceStateAfterAssignment(String routingMode, WorkgroupEntity workgroup, ThreadEntity thread, List<AgentEntity> availableAgents, WorkgroupRoutingEntity state, AgentEntity assignedAgent)
int	WorkgroupRoutingService.calculatePriority(ThreadEntity thread)	计算会话优先级
private AgentEntity	WorkgroupRoutingService.computeNextAgentForDisplay(String routingMode, WorkgroupEntity workgroup, ThreadEntity thread, List<AgentEntity> availableAgents, WorkgroupRoutingEntity state)
private AgentEntity	WorkgroupRoutingService.computeNextAgentForState(String routingMode, WorkgroupEntity workgroup, ThreadEntity thread, List<AgentEntity> availableAgents, WorkgroupRoutingEntity state)
AgentEntity	WorkgroupRoutingService.selectAgent(WorkgroupEntity workgroup, ThreadEntity thread)	根据工作组路由模式选择客服
private AgentEntity	WorkgroupRoutingService.selectAgentRealtimeFallback(WorkgroupEntity workgroup, ThreadEntity thread, List<AgentEntity> availableAgents, String routingMode)
private AgentEntity	WorkgroupRoutingService.selectByRecent(WorkgroupEntity workgroup, ThreadEntity thread)	选择最近一次会话ThreadEntity接待的客服。

Uses of ThreadEntity in com.bytedesk.social.line

Methods in com.bytedesk.social.line with parameters of type ThreadEntity

Modifier and Type	Method	Description
private void	LineEventListener.sendMessageToLine(MessageProtobuf messageProtobuf, ThreadEntity thread)

Uses of ThreadEntity in com.bytedesk.social.meta

Methods in com.bytedesk.social.meta with parameters of type ThreadEntity

Modifier and Type	Method	Description
private void	MetaAppEventListener.sendMessageToMessenger(MessageProtobuf messageProtobuf, ThreadEntity thread)	Send message to Facebook Messenger

Uses of ThreadEntity in com.bytedesk.social.telegram

Methods in com.bytedesk.social.telegram with parameters of type ThreadEntity

Modifier and Type	Method	Description
private void	TelegramEventListener.sendMessageToTelegram(MessageProtobuf messageProtobuf, ThreadEntity thread)	发送消息到Telegram

Uses of ThreadEntity in com.bytedesk.social.whatsapp

Methods in com.bytedesk.social.whatsapp with parameters of type ThreadEntity

Modifier and Type	Method	Description
private void	WhatsAppEventListener.sendMessageToWhatsApp(MessageProtobuf messageProtobuf, ThreadEntity thread)	推送消息到WhatsApp

Uses of ThreadEntity in com.bytedesk.ticket.routing_strategy

Methods in com.bytedesk.ticket.routing_strategy that return ThreadEntity

Modifier and Type	Method	Description
private ThreadEntity	TicketThreadRoutingStrategy.ensureThreadAgentAssigned(ThreadEntity thread, TicketEntity ticket)

Methods in com.bytedesk.ticket.routing_strategy with parameters of type ThreadEntity

Modifier and Type	Method	Description
private MessageProtobuf	TicketThreadRoutingStrategy.buildClosedMessageProtobuf(ThreadEntity thread, String closeTip)
private MessageProtobuf	TicketThreadRoutingStrategy.buildEmptyMessageProtobuf(ThreadEntity thread)	构建空消息协议对象（仅包含会话信息）
private ThreadEntity	TicketThreadRoutingStrategy.ensureThreadAgentAssigned(ThreadEntity thread, TicketEntity ticket)
private void	TicketThreadRoutingStrategy.ensureThreadWorkgroup(ThreadEntity thread, String workgroupUid)
private MessageProtobuf	TicketThreadRoutingStrategy.getTicketThreadMessage(ThreadEntity thread)	构建工单会话消息响应
private MessageProtobuf	TicketThreadRoutingStrategy.getTicketThreadMessageReadOnly(ThreadEntity thread, String closeTip)
private MessageProtobuf	TicketThreadRoutingStrategy.handleTicketThreadNew(ThreadEntity threadFromDb, TicketEntity ticket, VisitorRequest visitorRequest)	处理工单会话 NEW 状态： - 发送工单接入提示语 - 切换线程状态为 CHATTING - 发布转接事件通知被分配客服
private boolean	TicketThreadRoutingStrategy.hasAssignedAgent(ThreadEntity thread)

Uses of ThreadEntity in com.bytedesk.ticket.thread

Methods in com.bytedesk.ticket.thread with parameters of type ThreadEntity

Modifier and Type	Method	Description
private Boolean	ThreadTransferToAgentService.isVisitorMessage(MessageEntity message, ThreadEntity thread)	判断消息是否是访客发送的
void	ThreadTransferToAgentService.processUiTransferRequest(ThreadEntity thread)	处理UI按钮转人工请求
void	ThreadTransferToAgentService.processVisitorMessage(MessageEntity message, ThreadEntity thread)	处理访客消息

Uses of ThreadEntity in com.bytedesk.ticket.ticket

Methods in com.bytedesk.ticket.ticket that return ThreadEntity

Modifier and Type	Method	Description
ThreadEntity	TicketRestService.createTicketThread(TicketEntity ticket)

Uses of ThreadEntity in com.bytedesk.wechat.work

Methods in com.bytedesk.wechat.work with parameters of type ThreadEntity

Modifier and Type	Method	Description
private void	WeChatWorkEventListener.sendMessageToWeChatWork(MessageProtobuf messageProtobuf, ThreadEntity thread)	推送消息到企业微信客服