Package com.bytedesk.service.workgroup_routing

Class WorkgroupRoutingEntity

java.lang.Object
com.bytedesk.core.base.BaseEntity
com.bytedesk.service.workgroup_routing.WorkgroupRoutingEntity
All Implemented Interfaces:
Serializable
@Entity public class WorkgroupRoutingEntity extends BaseEntity
WorkgroupRouting entity for content categorization and organization Provides workgroup_routingging functionality for various system entities Database Table: bytedesk_service_workgroup_routing Purpose: Stores workgroup_routing definitions, colors, and organization settings
See Also:

  • Field Details

    • serialVersionUID

      private static final long serialVersionUID
      See Also:

    • name

      private String name
      Name of the workgroup_routing

    • description

      private String description
      Description of the workgroup_routing

    • workgroupUid

      private String workgroupUid
      所属工作组 UID（用于维护该工作组的路由状态）。

    • routingMode

      private String routingMode
      当前使用的路由模式（来自 WorkgroupSettingsEntity.routingMode）。

    • nextAgentUid

      private String nextAgentUid
      预计算好的“下一个将被分配的客服”UID。

    • cursor

      private Long cursor
      轮询游标：用于 ROUND_ROBIN 在持久化层维护 nextAgent。

    • routingExtra

      private String routingExtra
      预留扩展字段（例如缓存可视化需要的快照）。

  • Constructor Details

    • WorkgroupRoutingEntity

      public WorkgroupRoutingEntity()