Package com.bytedesk.service.visitor_thread

Class VisitorThreadService

java.lang.Object

com.bytedesk.core.base.BaseRestService<VisitorThreadEntity,VisitorThreadRequest,VisitorThreadResponse>

com.bytedesk.service.visitor_thread.VisitorThreadService

@Service
public class VisitorThreadService
extends BaseRestService<VisitorThreadEntity,VisitorThreadRequest,VisitorThreadResponse>

Field Summary

Fields

Modifier and Type	Field	Description
private final AgentRestService	agentRestService
private final IMessageSendService	messageSendService
private final org.modelmapper.ModelMapper	modelMapper
private final QueueMemberRestService	queueMemberRestService
private final ThreadRestService	threadRestService
private final UidUtils	uidUtils
private final VisitorThreadRepository	visitorThreadRepository

Fields inherited from class com.bytedesk.core.base.BaseRestService

authService

Constructor Summary

Constructors

Constructor	Description
VisitorThreadService()

Method Summary

Modifier and Type	Method	Description
void	autoRemindAgentOrCloseThread(List<ThreadEntity> threads)	TODO: 频繁查库，待优化 1.
VisitorThreadResponse	convertToResponse(VisitorThreadEntity entity)
VisitorThreadResponse	create(VisitorThreadRequest request)
ThreadEntity	createAgentThread(VisitorRequest visitorRequest, AgentEntity agent, String topic)
ThreadEntity	createRobotThread(VisitorRequest visitorRequest, RobotEntity robot, String topic)
protected org.springframework.data.jpa.domain.Specification<VisitorThreadEntity>	createSpecification(VisitorThreadRequest request)	创建Specification对象，子类必须实现 用于queryByOrg的通用实现
ThreadEntity	createWorkflowThread(VisitorRequest visitorRequest, WorkflowEntity workflow, String topic)
ThreadEntity	createWorkgroupThread(VisitorRequest visitorRequest, WorkgroupEntity workgroup, String topic)
void	delete(VisitorThreadRequest entity)
void	deleteByUid(String uid)
protected VisitorThreadEntity	doSave(VisitorThreadEntity entity)	子类实现具体的保存逻辑
protected org.springframework.data.domain.Page<VisitorThreadEntity>	executePageQuery(org.springframework.data.jpa.domain.Specification<VisitorThreadEntity> spec, org.springframework.data.domain.Pageable pageable)	执行分页查询，子类必须实现 用于queryByOrg的通用实现
Boolean	existsByUid(String uid)
Optional<VisitorThreadEntity>	findByUid(String uid)
Optional<VisitorThreadEntity>	findFirstByTopic(String topic)
VisitorThreadEntity	handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, VisitorThreadEntity entity)
ThreadEntity	reInitAgentThreadExtra(ThreadEntity thread, AgentEntity agent)
ThreadEntity	reInitRobotThreadExtra(ThreadEntity thread, RobotEntity robot)
ThreadEntity	reInitWorkflowThreadExtra(ThreadEntity thread, WorkflowEntity workflow)
ThreadEntity	reInitWorkgroupThreadExtra(VisitorRequest visitorRequest, ThreadEntity thread, WorkgroupEntity workgroup)
private void	sendRemindMessage(QueueMemberEntity queueMember, ThreadEntity thread, AgentEntity agent)
VisitorThreadEntity	update(ThreadEntity thread)
VisitorThreadResponse	update(VisitorThreadRequest request)

Methods inherited from class com.bytedesk.core.base.BaseRestService

deleteByOrgUid, findByOrgUid, getUidFromRequest, queryByOrg, queryByUid, queryByUser, recover, save, setUserUidToRequest

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Details

visitorThreadRepository

private final VisitorThreadRepository visitorThreadRepository

threadRestService

private final ThreadRestService threadRestService

modelMapper

private final org.modelmapper.ModelMapper modelMapper

uidUtils

private final UidUtils uidUtils

queueMemberRestService

private final QueueMemberRestService queueMemberRestService

agentRestService

private final AgentRestService agentRestService

messageSendService

private final IMessageSendService messageSendService

Constructor Details

VisitorThreadService

public VisitorThreadService()

Method Details

findByUid

@Cacheable(value="visitor_thread",
           key="#uid",
           unless="#result == null")
public Optional<VisitorThreadEntity> findByUid(String uid)

Specified by:

findByUid in class BaseRestService<VisitorThreadEntity,VisitorThreadRequest,VisitorThreadResponse>

existsByUid

public Boolean existsByUid(String uid)

findFirstByTopic

@Cacheable(value="visitor_thread",
           key="#topic",
           unless="#result == null")
public Optional<VisitorThreadEntity> findFirstByTopic(String topic)

createWorkgroupThread

public ThreadEntity createWorkgroupThread(VisitorRequest visitorRequest,
 WorkgroupEntity workgroup,
 String topic)

reInitWorkgroupThreadExtra

public ThreadEntity reInitWorkgroupThreadExtra(VisitorRequest visitorRequest,
 ThreadEntity thread,
 WorkgroupEntity workgroup)

createAgentThread

public ThreadEntity createAgentThread(VisitorRequest visitorRequest,
 AgentEntity agent,
 String topic)

reInitAgentThreadExtra

public ThreadEntity reInitAgentThreadExtra(ThreadEntity thread,
 AgentEntity agent)

createRobotThread

public ThreadEntity createRobotThread(VisitorRequest visitorRequest,
 RobotEntity robot,
 String topic)

reInitRobotThreadExtra

public ThreadEntity reInitRobotThreadExtra(ThreadEntity thread,
 RobotEntity robot)

createWorkflowThread

public ThreadEntity createWorkflowThread(VisitorRequest visitorRequest,
 WorkflowEntity workflow,
 String topic)

reInitWorkflowThreadExtra

public ThreadEntity reInitWorkflowThreadExtra(ThreadEntity thread,
 WorkflowEntity workflow)

update

public VisitorThreadEntity update(ThreadEntity thread)

create

public VisitorThreadResponse create(VisitorThreadRequest request)

Specified by:

create in class BaseRestService<VisitorThreadEntity,VisitorThreadRequest,VisitorThreadResponse>

update

public VisitorThreadResponse update(VisitorThreadRequest request)

Specified by:

update in class BaseRestService<VisitorThreadEntity,VisitorThreadRequest,VisitorThreadResponse>

autoRemindAgentOrCloseThread

@Async
public void autoRemindAgentOrCloseThread(List<ThreadEntity> threads)

TODO: 频繁查库，待优化 1. 超时关闭会话 2. 超时未回复会话，发送会话超时提醒

sendRemindMessage

private void sendRemindMessage(QueueMemberEntity queueMember,
 ThreadEntity thread,
 AgentEntity agent)

doSave

protected VisitorThreadEntity doSave(VisitorThreadEntity entity)

Description copied from class: BaseRestService

子类实现具体的保存逻辑

Specified by:

doSave in class BaseRestService<VisitorThreadEntity,VisitorThreadRequest,VisitorThreadResponse>

deleteByUid

public void deleteByUid(String uid)

Specified by:

deleteByUid in class BaseRestService<VisitorThreadEntity,VisitorThreadRequest,VisitorThreadResponse>

delete

public void delete(VisitorThreadRequest entity)

Specified by:

delete in class BaseRestService<VisitorThreadEntity,VisitorThreadRequest,VisitorThreadResponse>

handleOptimisticLockingFailureException

public VisitorThreadEntity handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e,
 VisitorThreadEntity entity)

Specified by:

handleOptimisticLockingFailureException in class BaseRestService<VisitorThreadEntity,VisitorThreadRequest,VisitorThreadResponse>

convertToResponse

public VisitorThreadResponse convertToResponse(VisitorThreadEntity entity)

Specified by:

convertToResponse in class BaseRestService<VisitorThreadEntity,VisitorThreadRequest,VisitorThreadResponse>

createSpecification

protected org.springframework.data.jpa.domain.Specification<VisitorThreadEntity> createSpecification(VisitorThreadRequest request)

Description copied from class: BaseRestService

创建Specification对象，子类必须实现 用于queryByOrg的通用实现

Specified by:

createSpecification in class BaseRestService<VisitorThreadEntity,VisitorThreadRequest,VisitorThreadResponse>

executePageQuery

protected org.springframework.data.domain.Page<VisitorThreadEntity> executePageQuery(org.springframework.data.jpa.domain.Specification<VisitorThreadEntity> spec,
 org.springframework.data.domain.Pageable pageable)

Description copied from class: BaseRestService

执行分页查询，子类必须实现 用于queryByOrg的通用实现

Specified by:

executePageQuery in class BaseRestService<VisitorThreadEntity,VisitorThreadRequest,VisitorThreadResponse>