Package com.bytedesk.core.thread

Class ThreadEntity

java.lang.Object
com.bytedesk.core.base.BaseEntity
com.bytedesk.core.thread.AbstractThreadEntity
com.bytedesk.core.thread.ThreadEntity
All Implemented Interfaces:
Serializable
@Entity public class ThreadEntity extends AbstractThreadEntity
Conversation thread entity for managing chat sessions Represents a series of related messages arranged chronologically to form a coherent communication thread Used for online forums, email threads, social media, and customer service conversations Database Table: bytedesk_core_thread Purpose: Stores conversation threads, participant information, and message history Note: Each visitor to agent thread should be unique, with history records stored in thread_log table
See Also:

  • Field Details

    • serialVersionUID

      private static final long serialVersionUID
      See Also:

    • messages

      private List<MessageEntity> messages
      Messages associated with this conversation thread One-to-many relationship: one thread can have multiple messages

  • Constructor Details

    • ThreadEntity

      public ThreadEntity()

  • Method Details

    • isNew

      public Boolean isNew()

    • isRoboting

      public Boolean isRoboting()

    • isQueuing

      public Boolean isQueuing()

    • isOffline

      public Boolean isOffline()

    • isChatting

      public Boolean isChatting()

    • isTimeout

      public Boolean isTimeout()

    • isClosed

      public Boolean isClosed()

    • isCustomerService

      public Boolean isCustomerService()

    • isNoticeAccount

      public Boolean isNoticeAccount()

    • isAssistant

      public Boolean isAssistant()

    • isMember

      public Boolean isMember()

    • isGroup

      public Boolean isGroup()

    • isRobotType

      public Boolean isRobotType()

    • isWorkgroupType

      public Boolean isWorkgroupType()

    • isAgentType

      public Boolean isAgentType()

    • isUnifiedType

      public Boolean isUnifiedType()

    • isWeChatMp

      public Boolean isWeChatMp()

    • isWeChatMini

      public Boolean isWeChatMini()

    • setRoboting

      public ThreadEntity setRoboting()

    • setOffline

      public ThreadEntity setOffline()

    • setQueuing

      public ThreadEntity setQueuing()

    • setChatting

      public ThreadEntity setChatting()

    • setTimeout

      public ThreadEntity setTimeout()

    • setClose

      public ThreadEntity setClose()

    • toProtobuf

      public ThreadProtobuf toProtobuf()

    • getUserProtobuf

      public UserProtobuf getUserProtobuf()

    • getAgentProtobuf

      public UserProtobuf getAgentProtobuf()

    • getRobotProtobuf

      public UserProtobuf getRobotProtobuf()

    • getWorkgroupProtobuf

      public UserProtobuf getWorkgroupProtobuf()

    • getTransferProtobuf

      public UserProtobuf getTransferProtobuf()

    • getThreadExtra

      public ThreadExtra getThreadExtra()

    • isRobotToAgent

      public Boolean isRobotToAgent()

    • getAllMessageCount

      public Integer getAllMessageCount()

    • getVisitorMessageCount

      public Integer getVisitorMessageCount()

    • getAgentMessageCount

      public Integer getAgentMessageCount()

    • getSystemMessageCount

      public Integer getSystemMessageCount()

    • getRobotMessageCount

      public Integer getRobotMessageCount()

    • getUnreadCount

      public Integer getUnreadCount()

    • getVisitorUnreadCount

      public Integer getVisitorUnreadCount()

    • isValid

      public Boolean isValid()

    • toString

      public String toString()
      重写toString方法避免循环引用
      Overrides:
      toString in class Object