Package com.bytedesk.core.thread
@NonNullApi
package com.bytedesk.core.thread
Thread package containing thread models and handlers
- Author:
- bytedesk.com
-
ClassDescription活跃会话缓存数据结构 用于在 Redis 中缓存活跃服务会话的关键信息，避免频繁查询数据库活跃会话缓存服务 使用 Redis Hash 存储活跃服务会话的关键信息，避免频繁查询数据库 缓存策略： 1.Conversation thread entity for managing chat sessions Represents a series of related messages arranged chronologically to form a coherent communication thread Used for online forums, email threads, social media, and customer service conversations Database Table: bytedesk_core_thread Purpose: Stores conversation threads, participant information, and message history Note: Each visitor to agent thread should be unique, with history records stored in thread_log tablefor agent clientfor agent client会话管理接口Metadata returned when visitors request server allocated message information.