Package com.bytedesk.service.agent

Class AgentRestService

java.lang.Object

com.bytedesk.core.base.BaseRestService<AgentEntity,AgentRequest,AgentResponse>

com.bytedesk.service.agent.AgentRestService

@Service
public class AgentRestService
extends BaseRestService<AgentEntity,AgentRequest,AgentResponse>

Field Summary

Fields

Modifier and Type	Field	Description
private final AgentRepository	agentRepository
private final AuthService	authService
private final BytedeskEventPublisher	bytedeskEventPublisher
private final MemberRestService	memberRestService
private final org.modelmapper.ModelMapper	modelMapper
private final MqttConnectionService	mqttConnectionService
private final ServiceSettingsService	serviceSettingsService
private final ThreadRestService	threadRestService
private final UidUtils	uidUtils
private final UserService	userService

Constructor Summary

Constructors

Constructor	Description
AgentRestService()

Method Summary

Modifier and Type	Method	Description
ThreadResponse	acceptByAgent(ThreadRequest threadRequest)
AgentResponse	convertToResponse(AgentEntity entity)
AgentResponse	create(AgentRequest request)
void	createFromMember(String mobile, String orgUid)
protected org.springframework.data.jpa.domain.Specification<AgentEntity>	createSpecification(AgentRequest request)	创建Specification对象，子类必须实现 用于queryByOrg的通用实现
void	delete(AgentRequest request)
void	deleteByUid(String uid)
protected AgentEntity	doSave(AgentEntity entity)	子类实现具体的保存逻辑
protected org.springframework.data.domain.Page<AgentEntity>	executePageQuery(org.springframework.data.jpa.domain.Specification<AgentEntity> spec, org.springframework.data.domain.Pageable pageable)	执行分页查询，子类必须实现 用于queryByOrg的通用实现
Boolean	existsByUid(String uid)
Boolean	existsByUserUidAndOrgUid(String userUid, String orgUid)
List<AgentEntity>	findAllConnected()
List<AgentEntity>	findByConnected(boolean connected)
Optional<AgentEntity>	findByEmailAndOrgUid(String email, String orgUid)
Optional<AgentEntity>	findByMobileAndOrgUid(String mobile, String orgUid)
Optional<AgentEntity>	findByUid(String uid)
Optional<AgentEntity>	findByUserUid(String userUid)
Optional<AgentEntity>	findByUserUidAndOrgUid(String userUid, String orgUid)
AgentEntity	handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, AgentEntity agent)
AgentResponse	query(AgentRequest request)
AgentResponse	syncCurrentThreadCount(AgentRequest request)
AgentResponse	update(AgentRequest request)
AgentResponse	updateAutoReply(AgentRequest request)
AgentResponse	updateAvatar(AgentRequest request)
void	updateConnect()
void	updateConnect(String userUid, boolean connected)	更新坐席在线状态
AgentResponse	updateStatus(AgentRequest request)

Methods inherited from class com.bytedesk.core.base.BaseRestService

deleteByOrgUid, findByOrgUid, getUidFromRequest, queryByOrg, queryByUid, queryByUser, recover, save, setUserUidToRequest

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Details

agentRepository

private final AgentRepository agentRepository

modelMapper

private final org.modelmapper.ModelMapper modelMapper

uidUtils

private final UidUtils uidUtils

memberRestService

private final MemberRestService memberRestService

userService

private final UserService userService

authService

private final AuthService authService

bytedeskEventPublisher

private final BytedeskEventPublisher bytedeskEventPublisher

serviceSettingsService

private final ServiceSettingsService serviceSettingsService

mqttConnectionService

private final MqttConnectionService mqttConnectionService

threadRestService

private final ThreadRestService threadRestService

Constructor Details

AgentRestService

public AgentRestService()

Method Details

createSpecification

protected org.springframework.data.jpa.domain.Specification<AgentEntity> createSpecification(AgentRequest request)

Description copied from class: BaseRestService

创建Specification对象，子类必须实现 用于queryByOrg的通用实现

Specified by:

createSpecification in class BaseRestService<AgentEntity,AgentRequest,AgentResponse>

executePageQuery

protected org.springframework.data.domain.Page<AgentEntity> executePageQuery(org.springframework.data.jpa.domain.Specification<AgentEntity> spec,
 org.springframework.data.domain.Pageable pageable)

Description copied from class: BaseRestService

执行分页查询，子类必须实现 用于queryByOrg的通用实现

Specified by:

executePageQuery in class BaseRestService<AgentEntity,AgentRequest,AgentResponse>

query

public AgentResponse query(AgentRequest request)

create

@Transactional
public AgentResponse create(AgentRequest request)

Specified by:

create in class BaseRestService<AgentEntity,AgentRequest,AgentResponse>

createFromMember

public void createFromMember(String mobile,
 String orgUid)

update

@Transactional
public AgentResponse update(AgentRequest request)

Specified by:

update in class BaseRestService<AgentEntity,AgentRequest,AgentResponse>

updateAvatar

@Transactional
public AgentResponse updateAvatar(AgentRequest request)

updateStatus

@Transactional
public AgentResponse updateStatus(AgentRequest request)

updateConnect

public void updateConnect()

acceptByAgent

public ThreadResponse acceptByAgent(ThreadRequest threadRequest)

syncCurrentThreadCount

public AgentResponse syncCurrentThreadCount(AgentRequest request)

updateAutoReply

@Transactional
public AgentResponse updateAutoReply(AgentRequest request)

updateConnect

@Async
@Transactional
public void updateConnect(String userUid,
 boolean connected)

更新坐席在线状态

Parameters:

userUid - 用户ID

connected - 是否在线

doSave

@Cacheable(value="agent",
           key="#entity.uid",
           unless="#result == null")
protected AgentEntity doSave(AgentEntity entity)

Description copied from class: BaseRestService

子类实现具体的保存逻辑

Specified by:

doSave in class BaseRestService<AgentEntity,AgentRequest,AgentResponse>

deleteByUid

@CacheEvict(value="agent",
            key="#uid")
public void deleteByUid(String uid)

Specified by:

deleteByUid in class BaseRestService<AgentEntity,AgentRequest,AgentResponse>

delete

public void delete(AgentRequest request)

Specified by:

delete in class BaseRestService<AgentEntity,AgentRequest,AgentResponse>

convertToResponse

public AgentResponse convertToResponse(AgentEntity entity)

Specified by:

convertToResponse in class BaseRestService<AgentEntity,AgentRequest,AgentResponse>

handleOptimisticLockingFailureException

public AgentEntity handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e,
 AgentEntity agent)

Specified by:

handleOptimisticLockingFailureException in class BaseRestService<AgentEntity,AgentRequest,AgentResponse>

findByUid

@Cacheable(value="agent",
           key="#uid",
           unless="#result == null")
public Optional<AgentEntity> findByUid(String uid)

Specified by:

findByUid in class BaseRestService<AgentEntity,AgentRequest,AgentResponse>

findByUserUid

@Cacheable(value="agent",
           key="#userUid",
           unless="#result == null")
public Optional<AgentEntity> findByUserUid(String userUid)

findByMobileAndOrgUid

@Cacheable(value="agent",
           key="#mobile",
           unless="#result == null")
public Optional<AgentEntity> findByMobileAndOrgUid(String mobile,
 String orgUid)

findByEmailAndOrgUid

@Cacheable(value="agent",
           key="#email",
           unless="#result == null")
public Optional<AgentEntity> findByEmailAndOrgUid(String email,
 String orgUid)

findByUserUidAndOrgUid

@Cacheable(value="agent",
           key="#userUid",
           unless="#result == null")
public Optional<AgentEntity> findByUserUidAndOrgUid(String userUid,
 String orgUid)

existsByUserUidAndOrgUid

public Boolean existsByUserUidAndOrgUid(String userUid,
 String orgUid)

existsByUid

public Boolean existsByUid(String uid)

findAllConnected

public List<AgentEntity> findAllConnected()

findByConnected

public List<AgentEntity> findByConnected(boolean connected)