Package com.bytedesk.service.queue

Class QueueService

java.lang.Object

com.bytedesk.service.queue.QueueService

@Service
public class QueueService
extends Object

Field Summary

Fields

Modifier and Type	Field	Description
private final QueueMemberRestService	queueMemberRestService
final QueueRestService	queueRestService
private final UidUtils	uidUtils

Constructor Summary

Constructors

Constructor	Description
QueueService()

Method Summary

Modifier and Type	Method	Description
QueueMemberEntity	enqueueAgent(ThreadEntity threadEntity, UserProtobuf agent, VisitorRequest visitorRequest)
QueueMemberEntity	enqueueRobot(ThreadEntity threadEntity, UserProtobuf agent, VisitorRequest visitorRequest)
QueueMemberEntity	enqueueWorkgroup(ThreadEntity threadEntity, UserProtobuf agent, WorkgroupEntity workgroupEntity, VisitorRequest visitorRequest)
private QueueEntity	getAgentOrRobotQueue(UserProtobuf user, String orgUid)
private QueueEntity	getQueue(ThreadEntity threadEntity, String queueNickname)

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Details

queueMemberRestService

private final QueueMemberRestService queueMemberRestService

queueRestService

public final QueueRestService queueRestService

uidUtils

private final UidUtils uidUtils

Constructor Details

QueueService

public QueueService()

Method Details

enqueueRobot

@Transactional
public QueueMemberEntity enqueueRobot(ThreadEntity threadEntity,
 UserProtobuf agent,
 VisitorRequest visitorRequest)

enqueueAgent

@Transactional
public QueueMemberEntity enqueueAgent(ThreadEntity threadEntity,
 UserProtobuf agent,
 VisitorRequest visitorRequest)

enqueueWorkgroup

@Transactional
public QueueMemberEntity enqueueWorkgroup(ThreadEntity threadEntity,
 UserProtobuf agent,
 WorkgroupEntity workgroupEntity,
 VisitorRequest visitorRequest)

getQueue

@Transactional
private QueueEntity getQueue(ThreadEntity threadEntity,
 String queueNickname)

getAgentOrRobotQueue

@Transactional
private QueueEntity getAgentOrRobotQueue(UserProtobuf user,
 String orgUid)