Uses of Class
com.bytedesk.service.queue_member.QueueMemberEntity

Packages that use QueueMemberEntity

Package	Description
com.bytedesk.service.queue
com.bytedesk.service.queue_member	队列成员包 管理客服系统的排队和会话分配
com.bytedesk.service.queue_member.event
com.bytedesk.service.routing_strategy
com.bytedesk.service.statistic	Customer Service Statistics Package Provides comprehensive statistical functionalities for the customer service system, including:

Uses of QueueMemberEntity in com.bytedesk.service.queue

Fields in com.bytedesk.service.queue with type parameters of type QueueMemberEntity

Modifier and Type	Field	Description
private List<QueueMemberEntity>	QueueEntity.agentQueueMembers
private List<QueueMemberEntity>	QueueEntity.robotQueueMembers
private List<QueueMemberEntity>	QueueEntity.workgroupQueueMembers

Methods in com.bytedesk.service.queue that return QueueMemberEntity

Modifier and Type	Method	Description
QueueMemberEntity	QueueService.enqueueAgent(ThreadEntity threadEntity, UserProtobuf agent, VisitorRequest visitorRequest)
QueueMemberEntity	QueueService.enqueueRobot(ThreadEntity threadEntity, UserProtobuf agent, VisitorRequest visitorRequest)
QueueMemberEntity	QueueService.enqueueWorkgroup(ThreadEntity threadEntity, UserProtobuf agent, WorkgroupEntity workgroupEntity, VisitorRequest visitorRequest)

Uses of QueueMemberEntity in com.bytedesk.service.queue_member

Methods in com.bytedesk.service.queue_member that return QueueMemberEntity

Modifier and Type	Method	Description
protected QueueMemberEntity	QueueMemberRestService.doSave(QueueMemberEntity entity)
QueueMemberEntity	QueueMemberRestService.handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, QueueMemberEntity entity)

Methods in com.bytedesk.service.queue_member that return types with arguments of type QueueMemberEntity

Modifier and Type	Method	Description
List<QueueMemberEntity>	QueueMemberRepository.findByOrgUidAndCreatedAtBetweenAndAgentAcceptType(String orgUid, LocalDateTime startTime, LocalDateTime endTime, String acceptType)
List<QueueMemberEntity>	QueueMemberRepository.findByOrgUidAndCreatedAtBetweenAndResolved(String orgUid, LocalDateTime startTime, LocalDateTime endTime, boolean resolved)
Optional<QueueMemberEntity>	QueueMemberRepository.findByThreadUid(String threadUid)
Optional<QueueMemberEntity>	QueueMemberRestService.findByThreadUid(String threadUid)
Optional<QueueMemberEntity>	QueueMemberRepository.findByUid(String uid)
Optional<QueueMemberEntity>	QueueMemberRestService.findByUid(String uid)
org.springframework.data.domain.Page<QueueMemberEntity>	QueueMemberRestService.queryByOrgEntity(QueueMemberRequest request)
static org.springframework.data.jpa.domain.Specification<QueueMemberEntity>	QueueMemberSpecification.search(QueueMemberRequest request)

Methods in com.bytedesk.service.queue_member with parameters of type QueueMemberEntity

Modifier and Type	Method	Description
QueueMemberExcel	QueueMemberRestService.convertToExcel(QueueMemberEntity entity)	将LocalDateTime转换为易于阅读的字符串格式
QueueMemberResponse	QueueMemberRestService.convertToResponse(QueueMemberEntity entity)
protected QueueMemberEntity	QueueMemberRestService.doSave(QueueMemberEntity entity)
QueueMemberEntity	QueueMemberRestService.handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, QueueMemberEntity entity)
void	QueueMemberEntityListener.onPostPersist(QueueMemberEntity queueMember)

Uses of QueueMemberEntity in com.bytedesk.service.queue_member.event

Fields in com.bytedesk.service.queue_member.event declared as QueueMemberEntity

Modifier and Type	Field	Description
private QueueMemberEntity	QueueMemberUpdateEvent.counter
private QueueMemberEntity	QueueMemberCreateEvent.member

Constructors in com.bytedesk.service.queue_member.event with parameters of type QueueMemberEntity

Modifier	Constructor	Description
	QueueMemberCreateEvent(QueueMemberEntity member)
	QueueMemberUpdateEvent(Object source, QueueMemberEntity counter)

Uses of QueueMemberEntity in com.bytedesk.service.routing_strategy

Methods in com.bytedesk.service.routing_strategy with parameters of type QueueMemberEntity

Modifier and Type	Method	Description
MessageProtobuf	WorkgroupThreadRoutingStrategy.getOfflineMessage(VisitorRequest visitorRequest, ThreadEntity threadFromRequest, AgentEntity agent, WorkgroupEntity workgroup, QueueMemberEntity queueMemberEntity)
private MessageProtobuf	AgentThreadRoutingStrategy.handleAvailableAgent(ThreadEntity threadFromRequest, AgentEntity agent, QueueMemberEntity queueMemberEntity)
private MessageProtobuf	WorkgroupThreadRoutingStrategy.handleAvailableWorkgroup(ThreadEntity threadFromRequest, AgentEntity agent, QueueMemberEntity queueMemberEntity)
private MessageProtobuf	AgentThreadRoutingStrategy.handleOfflineAgent(ThreadEntity threadFromRequest, AgentEntity agent, QueueMemberEntity queueMemberEntity)
private MessageProtobuf	AgentThreadRoutingStrategy.handleQueuedAgent(ThreadEntity threadFromRequest, AgentEntity agent, QueueMemberEntity queueMemberEntity)
private MessageProtobuf	WorkgroupThreadRoutingStrategy.handleQueuedWorkgroup(ThreadEntity threadFromRequest, AgentEntity agent, QueueMemberEntity queueMemberEntity)

Uses of QueueMemberEntity in com.bytedesk.service.statistic

Method parameters in com.bytedesk.service.statistic with type arguments of type QueueMemberEntity

Modifier and Type	Method	Description
private void	ServiceStatisticService.updateMessageMetrics(ServiceStatisticEntity statistic, List<QueueMemberEntity> queueMembers)	更新消息指标
private void	ServiceStatisticService.updateRobotSpecificMetrics(ServiceStatisticEntity statistic, List<QueueMemberEntity> robotMembers)	更新机器人特有指标
private void	ServiceStatisticService.updateThreadFlowMetrics(ServiceStatisticEntity statistic, List<QueueMemberEntity> queueMembers)	更新会话流转指标
private void	ServiceStatisticService.updateTimeMetrics(ServiceStatisticEntity statistic, List<QueueMemberEntity> queueMembers)	更新时间指标