Uses of Class
com.bytedesk.service.queue_settings.QueueSettingsEntity

Packages that use QueueSettingsEntity

Package	Description
com.bytedesk.service.agent_settings
com.bytedesk.service.queue_member	队列成员包 管理客服系统的排队和会话分配
com.bytedesk.service.queue_settings
com.bytedesk.service.routing_strategy
com.bytedesk.service.visitor_thread
com.bytedesk.service.workgroup_settings

Uses of QueueSettingsEntity in com.bytedesk.service.agent_settings

Fields in com.bytedesk.service.agent_settings declared as QueueSettingsEntity

Modifier and Type	Field	Description
private QueueSettingsEntity	AgentSettingsEntity.draftQueueSettings	Draft Queue settings
private QueueSettingsEntity	AgentSettingsEntity.queueSettings	Queue settings

Uses of QueueSettingsEntity in com.bytedesk.service.queue_member

Methods in com.bytedesk.service.queue_member that return QueueSettingsEntity

Modifier and Type	Method	Description
private QueueSettingsEntity	QueueMemberEventListener.extractQueueSettings(WorkgroupEntity workgroup)
private QueueSettingsEntity	QueueMemberEventListener.resolveQueueSettings(QueueMemberEntity queueMember)

Uses of QueueSettingsEntity in com.bytedesk.service.queue_settings

Methods in com.bytedesk.service.queue_settings that return QueueSettingsEntity

Modifier and Type	Method	Description
static QueueSettingsEntity	QueueSettingsEntity.fromRequest(QueueSettingsRequest request, org.modelmapper.ModelMapper modelMapper)	从 QueueSettingsRequest 创建 QueueSettings 实体 如果 request 为 null，返回默认构建的实体

Methods in com.bytedesk.service.queue_settings with parameters of type QueueSettingsEntity

Modifier and Type	Method	Description
static QueueSettingsResponse	QueueSettingsResponse.fromEntity(QueueSettingsEntity settings)	从 QueueSettings 实体创建 QueueSettingsResponse
static String	QueueTipTemplateUtils.resolveTemplate(QueueSettingsEntity settings, int position, int queueSize)	解析排队提示语模板（基于 QueueSettings 设置）
static String	QueueTipTemplateUtils.resolveTemplate(QueueSettingsEntity settings, int position, int queueSize, int avgWaitTimePerPerson)	解析排队提示语模板（基于 QueueSettings 设置并自定义平均等待时长）

Uses of QueueSettingsEntity in com.bytedesk.service.routing_strategy

Methods in com.bytedesk.service.routing_strategy that return QueueSettingsEntity

Modifier and Type	Method	Description
private QueueSettingsEntity	AgentThreadRoutingStrategy.getAgentQueueSettings(VisitorRequest visitorRequest, AgentEntity agent)	获取客服排队配置
private QueueSettingsEntity	WorkgroupThreadRoutingStrategy.getWorkgroupQueueSettings(VisitorRequest visitorRequest, WorkgroupEntity workgroup)	获取工作组排队配置

Methods in com.bytedesk.service.routing_strategy with parameters of type QueueSettingsEntity

Modifier and Type	Method	Description
private int	AgentThreadRoutingStrategy.resolveMaxWaiting(QueueSettingsEntity settings)
private int	WorkgroupThreadRoutingStrategy.resolveMaxWaiting(QueueSettingsEntity settings)
private boolean	AgentThreadRoutingStrategy.shouldForceLeaveMessage(QueueEntity queue, QueueSettingsEntity settings)
private boolean	WorkgroupThreadRoutingStrategy.shouldForceLeaveMessage(QueueEntity queue, QueueSettingsEntity settings)

Uses of QueueSettingsEntity in com.bytedesk.service.visitor_thread

Methods in com.bytedesk.service.visitor_thread that return QueueSettingsEntity

Modifier and Type	Method	Description
private QueueSettingsEntity	VisitorThreadService.resolveQueueSettings(ThreadEntity thread)
private QueueSettingsEntity	VisitorThreadService.resolveQueueSettingsFromAgent(AgentEntity agent)
private QueueSettingsEntity	VisitorThreadService.resolveQueueSettingsFromWorkgroup(WorkgroupEntity workgroup)

Methods in com.bytedesk.service.visitor_thread with parameters of type QueueSettingsEntity

Modifier and Type	Method	Description
private int	VisitorThreadService.resolveQueueMaxWaitSeconds(QueueSettingsEntity queueSettings)

Uses of QueueSettingsEntity in com.bytedesk.service.workgroup_settings

Fields in com.bytedesk.service.workgroup_settings declared as QueueSettingsEntity

Modifier and Type	Field	Description
private QueueSettingsEntity	WorkgroupSettingsEntity.draftQueueSettings	Draft Queue settings
private QueueSettingsEntity	WorkgroupSettingsEntity.queueSettings	Queue settings