Uses of Class
com.bytedesk.core.message.MessageEntity

Packages that use MessageEntity

Package	Description
com.bytedesk.ai.robot_agent
com.bytedesk.core.config	Configuration package containing Spring configuration classes and properties
com.bytedesk.core.message	Message handling package containing message models and processors
com.bytedesk.core.message.event
com.bytedesk.core.push.service
com.bytedesk.core.thread	Thread package containing thread models and handlers
com.bytedesk.core.utils	Utility classes package containing helper methods and common functionality
com.bytedesk.kbase.utils
com.bytedesk.service.message_rating
com.bytedesk.service.queue_member	队列成员包 管理客服系统的排队和会话分配
com.bytedesk.service.utils
com.bytedesk.service.visitor_message
com.bytedesk.ticket.thread

Uses of MessageEntity in com.bytedesk.ai.robot_agent

Methods in com.bytedesk.ai.robot_agent with parameters of type MessageEntity

Modifier and Type	Method	Description
private void	RobotAgentEventListener.handleEmotionOnMessage(ThreadEntity thread, QueueMemberEntity member, EmotionSettingEntity settings, MessageEntity message)
private void	RobotAgentEventListener.handleIntentionOnMessage(ThreadEntity thread, QueueMemberEntity member, IntentionSettingsEntity settings, MessageEntity message)
private boolean	RobotAgentEventListener.matchScope(String scope, MessageEntity message)
private int	RobotAgentEventListener.predictNextCountForScope(String scope, QueueMemberEntity member, MessageEntity message)
private String	RobotAgentEventListener.safeMessageText(MessageEntity message)
private boolean	RobotAgentEventListener.shouldTriggerOnMessage(QueueMemberEntity member, MessageEntity message, String triggerScope, Integer triggerEveryNMessages, Integer triggerCooldownSeconds, boolean triggerCooldownOnly, ZonedDateTime lastTriggeredAt)

Uses of MessageEntity in com.bytedesk.core.config

Methods in com.bytedesk.core.config with parameters of type MessageEntity

Modifier and Type	Method	Description
void	BytedeskEventPublisher.publishMessageCreateEvent(MessageEntity message)
void	BytedeskEventPublisher.publishMessageUpdateEvent(MessageEntity message)

Uses of MessageEntity in com.bytedesk.core.message

Methods in com.bytedesk.core.message that return MessageEntity

Modifier and Type	Method	Description
protected MessageEntity	MessageRestService.doSave(MessageEntity entity)
MessageEntity	MessageRestService.handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, MessageEntity entity)

Methods in com.bytedesk.core.message that return types with arguments of type MessageEntity

Modifier and Type	Method	Description
protected org.springframework.data.jpa.domain.Specification<MessageEntity>	MessageRestService.createSpecification(MessageRequest request)
protected org.springframework.data.domain.Page<MessageEntity>	MessageRestService.executePageQuery(org.springframework.data.jpa.domain.Specification<MessageEntity> spec, org.springframework.data.domain.Pageable pageable)
List<MessageEntity>	MessageRepository.findByThread_UidAndStatusInOrderByCreatedAtAsc(String threadUid, List<String> statuses)	根据会话UID和状态列表查询消息，按创建时间升序排列
List<MessageEntity>	MessageRepository.findByThread_UidOrderByCreatedAtAsc(String threadUid)
List<MessageEntity>	MessageRestService.findByThreadUid(String threadUid)
Optional<MessageEntity>	MessageRestService.findByThreadUidAndTypeAndUserContains(String threadUid, String type, String userUid)
Optional<MessageEntity>	MessageRepository.findByUid(String uid)
Optional<MessageEntity>	MessageRestService.findByUid(String uid)
Optional<MessageEntity>	MessageRepository.findFirstByThread_UidAndTypeAndUserContainsOrderByCreatedAtDesc(String threadUid, String type, String userUid)
Optional<MessageEntity>	MessageRepository.findFirstByThread_UidOrderByCreatedAtDesc(String threadUid)
List<MessageEntity>	MessageRepository.findLatestByThreadTopicOrderByCreatedAtDesc(String threadTopic, org.springframework.data.domain.Pageable pageable)
Optional<MessageEntity>	MessageRestService.findLatestByThreadUid(String threadUid)
Optional<MessageEntity>	MessageRepository.findTransferMessage(String type, String messageUid)
Optional<MessageEntity>	MessageRestService.findTransferMessage(String type, String messageUid)
List<MessageEntity>	MessageRestService.getRecentMessages(String threadTopic, int limit)
org.springframework.data.domain.Page<MessageEntity>	MessageRestService.queryByOrgEntity(MessageRequest request)
static org.springframework.data.jpa.domain.Specification<MessageEntity>	MessageSpecification.search(MessageRequest request, AuthService authService)
static org.springframework.data.jpa.domain.Specification<MessageEntity>	MessageSpecificationVip.searchAllLeaveMessageSubmitted(MessageRequest request, UserEntity user)
static org.springframework.data.jpa.domain.Specification<MessageEntity>	MessageSpecificationVip.searchAllUnread(MessageRequest request, UserEntity user)
static org.springframework.data.jpa.domain.Specification<MessageEntity>	MessageSpecificationVip.searchLeaveMessageSubmitted(MessageRequest request, UserEntity user)	查询某会话下的留言提交消息的 Specification
static org.springframework.data.jpa.domain.Specification<MessageEntity>	MessageSpecificationVip.searchUnread(MessageRequest request, UserEntity user)	查询某会话下的未读消息的 Specification 参考 ThreadEntity.getUnreadCount 的逻辑

Methods in com.bytedesk.core.message with parameters of type MessageEntity

Modifier and Type	Method	Description
MessageExcel	MessageRestService.convertToExcel(MessageEntity entity)
MessageResponse	MessageRestService.convertToResponse(MessageEntity entity)
private MessageResponse	MessageRestServiceVip.convertToResponse(MessageEntity entity)	转换消息实体为响应对象
protected MessageEntity	MessageRestService.doSave(MessageEntity entity)
MessageEntity	MessageRestService.handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, MessageEntity entity)
void	MessageEntityListener.onPostPersist(MessageEntity message)
void	MessageEntityListener.onPostUpdate(MessageEntity message)

Method parameters in com.bytedesk.core.message with type arguments of type MessageEntity

Modifier and Type	Method	Description
protected org.springframework.data.domain.Page<MessageEntity>	MessageRestService.executePageQuery(org.springframework.data.jpa.domain.Specification<MessageEntity> spec, org.springframework.data.domain.Pageable pageable)

Uses of MessageEntity in com.bytedesk.core.message.event

Fields in com.bytedesk.core.message.event declared as MessageEntity

Modifier and Type	Field	Description
private final MessageEntity	AbstractMessageEvent.message

Methods in com.bytedesk.core.message.event that return MessageEntity

Modifier and Type	Method	Description
MessageEntity	AbstractMessageEvent.getMessage()
private MessageEntity	AbstractMessageEvent.snapshot(MessageEntity source)

Methods in com.bytedesk.core.message.event with parameters of type MessageEntity

Modifier and Type	Method	Description
private MessageEntity	AbstractMessageEvent.snapshot(MessageEntity source)

Constructors in com.bytedesk.core.message.event with parameters of type MessageEntity

Modifier	Constructor	Description
protected	AbstractMessageEvent(Object source, MessageEntity message)
	MessageCreateEvent(Object source, MessageEntity message)
	MessageUpdateEvent(Object source, MessageEntity message)

Uses of MessageEntity in com.bytedesk.core.push.service

Methods in com.bytedesk.core.push.service with parameters of type MessageEntity

Modifier and Type	Method	Description
void	PushServiceIos.notify(MessageEntity e)

Uses of MessageEntity in com.bytedesk.core.thread

Fields in com.bytedesk.core.thread with type parameters of type MessageEntity

Modifier and Type	Field	Description
private List<MessageEntity>	ThreadEntity.messages	Messages associated with this conversation thread One-to-many relationship: one thread can have multiple messages

Uses of MessageEntity in com.bytedesk.core.utils

Methods in com.bytedesk.core.utils with parameters of type MessageEntity

Modifier and Type	Method	Description
static MessageResponse	ConvertUtils.convertToMessageResponse(MessageEntity message)

Uses of MessageEntity in com.bytedesk.kbase.utils

Methods in com.bytedesk.kbase.utils that return MessageEntity

Modifier and Type	Method	Description
static MessageEntity	KbaseMessageUtils.getFaqAnswerMessage(FaqResponse faqResponse, ThreadEntity threadEntity)
static MessageEntity	KbaseMessageUtils.getFaqQuestionMessage(FaqResponse faqResponse, ThreadEntity threadEntity)

Uses of MessageEntity in com.bytedesk.service.message_rating

Methods in com.bytedesk.service.message_rating with parameters of type MessageEntity

Modifier and Type	Method	Description
private void	MessageRatingService.processFaqRating(MessageEntity savedMessage, MessageRatingRequest request, MessageStatusEnum rateStatus)	处理FAQ类型的消息评分
private void	MessageRatingService.processRobotRating(MessageEntity savedMessage, MessageRatingRequest request, MessageStatusEnum rateStatus)	处理机器人类型的消息评分

Uses of MessageEntity in com.bytedesk.service.queue_member

Methods in com.bytedesk.service.queue_member with parameters of type MessageEntity

Modifier and Type	Method	Description
private void	QueueMemberEventListener.updateAgentMessageStats(MessageEntity message, ThreadEntity thread)	更新客服消息统计
private void	QueueMemberEventListener.updateRobotMessageStats(MessageEntity message, ThreadEntity thread)	更新机器人消息统计
private void	QueueMemberEventListener.updateSystemMessageStats(MessageEntity message, ThreadEntity thread)	更新系统消息统计
private void	QueueMemberEventListener.updateVisitorMessageStats(MessageEntity message, ThreadEntity thread)	更新访客消息统计

Uses of MessageEntity in com.bytedesk.service.utils

Methods in com.bytedesk.service.utils that return MessageEntity

Modifier and Type	Method	Description
static MessageEntity	ThreadMessageUtil.getAgentThreadOfflineMessage(String content, ThreadEntity thread)
static MessageEntity	ThreadMessageUtil.getThreadOfflineMessage(String content, ThreadEntity thread)
static MessageEntity	ThreadMessageUtil.getThreadRobotWelcomeMessage(WelcomeContent content, ThreadEntity thread)	结构化 WelcomeContent 的机器人欢迎消息
static MessageEntity	ThreadMessageUtil.getThreadWorkflowWelcomeMessage(WelcomeContent content, ThreadEntity thread)	结构化 WelcomeContent 的工作流欢迎消息

Methods in com.bytedesk.service.utils with parameters of type MessageEntity

Modifier and Type	Method	Description
static MessageProtobuf	ServiceConvertUtils.convertToMessageProtobuf(MessageEntity lastMessage, ThreadEntity thread)
static MessageResponse	ServiceConvertUtils.convertToMessageResponse(MessageEntity lastMessage)

Uses of MessageEntity in com.bytedesk.service.visitor_message

Methods in com.bytedesk.service.visitor_message that return MessageEntity

Modifier and Type	Method	Description
protected MessageEntity	VisitorMessageRestService.doSave(MessageEntity entity)
MessageEntity	VisitorMessageRestService.handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, MessageEntity entity)

Methods in com.bytedesk.service.visitor_message that return types with arguments of type MessageEntity

Modifier and Type	Method	Description
protected org.springframework.data.jpa.domain.Specification<MessageEntity>	VisitorMessageRestService.createSpecification(MessageRequest request)
protected org.springframework.data.domain.Page<MessageEntity>	VisitorMessageRestService.executePageQuery(org.springframework.data.jpa.domain.Specification<MessageEntity> spec, org.springframework.data.domain.Pageable pageable)
Optional<MessageEntity>	VisitorMessageRestService.findByUid(String uid)

Methods in com.bytedesk.service.visitor_message with parameters of type MessageEntity

Modifier and Type	Method	Description
MessageResponse	VisitorMessageRestService.convertToResponse(MessageEntity entity)
protected MessageEntity	VisitorMessageRestService.doSave(MessageEntity entity)
MessageEntity	VisitorMessageRestService.handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, MessageEntity entity)

Method parameters in com.bytedesk.service.visitor_message with type arguments of type MessageEntity

Modifier and Type	Method	Description
protected org.springframework.data.domain.Page<MessageEntity>	VisitorMessageRestService.executePageQuery(org.springframework.data.jpa.domain.Specification<MessageEntity> spec, org.springframework.data.domain.Pageable pageable)

Uses of MessageEntity in com.bytedesk.ticket.thread

Methods in com.bytedesk.ticket.thread with parameters of type MessageEntity

Modifier and Type	Method	Description
private Boolean	ThreadTransferToAgentService.isVisitorMessage(MessageEntity message, ThreadEntity thread)	判断消息是否是访客发送的
void	ThreadTransferToAgentService.processVisitorMessage(MessageEntity message, ThreadEntity thread)	处理访客消息