Pricing

Versions and Pricing

Weiyu system provides multiple version options to meet the needs of enterprises of different scales:

Version	Price	Main Features
Community Edition	Free	Open source, commercial use allowed, single tenant, Community edition source code, retain source code copyright statement, unlimited users, customer service/robot/knowledge base each limited to 50.
Enterprise Edition	¥30,000	Single tenant, complete functionality, Private deployment package, source code not included, unlimited users/customer service/robots/knowledge base, supports brand customization
Platform Edition	¥60,000	Multi-tenant, complete functionality, Private deployment package, source code not included, unlimited users/customer service/robots/knowledge base, supports brand customization
Product Agency	Enterprise Edition 20% off	Applicable for purchasing ≥2 Enterprise Edition licenses, Private deployment package, source code not included
Source Code Edition	Starting from ¥20,000	Includes complete source code, purchased by module separately. No need to purchase Enterprise Edition or Platform Edition, no license required

Note: Prices are one-time charges

Source Code Edition Module Pricing

Module	Price
Admin Backend Source Code (Frontend/React)	¥50,000
Customer Service Workstation Source Code (Frontend/React, supports Web and PC)	¥50,000
Mobile Customer Service Source Code (Android/iOS)	¥50,000
H5 Visitor Source Code (Frontend/React)	¥20,000
Server Advanced Features Source Code (Backend/Java)	¥50,000

Note: Can be purchased by module separately, tech stack: java + react

Feature Comparison Table

Basic Features and Limitations

Feature	Community Edition	Enterprise Edition	Platform Edition	Product Agency	Source Code Edition
Multi-tenant Support	❌	❌	✅	✅	✅
Number of Users	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Number of Customer Service	50	Unlimited	Unlimited	Unlimited	Unlimited
Number of Robots	50	Unlimited	Unlimited	Unlimited	Unlimited
Number of Knowledge Bases	50	Unlimited	Unlimited	Unlimited	Unlimited
Brand Customization	❌	✅	✅	✅	✅
Commercial Source Code	❌	❌	❌	❌	✅

Communication Features

Feature	Community Edition	Enterprise Edition	Platform Edition	Product Agency	Source Code Edition
One-on-one Chat	✅	✅	✅	✅	✅
Group Chat	✅	✅	✅	✅	✅
Text Messages	✅	✅	✅	✅	✅
Image Messages	✅	✅	✅	✅	✅
Voice Messages	✅	✅	✅	✅	✅
Video Messages	✅	✅	✅	✅	✅
File Messages	✅	✅	✅	✅	✅
Robot Messages	✅	✅	✅	✅	✅
Message Recall	✅	✅	✅	✅	✅
Robot Customer Service	✅	✅	✅	✅	✅
One-on-one Customer Service	✅	✅	✅	✅	✅
Workgroup Customer Service	✅	✅	✅	✅	✅

Advanced Features

Feature	Community Edition	Enterprise Edition	Platform Edition	Product Agency	Source Code Edition
Large Model Integration	✅	✅	✅	✅	✅
Knowledge Base	✅	✅	✅	✅	✅
Sensitive Word Filtering	❌	✅	✅	✅	✅
Data Statistics Reports	❌	✅	✅	✅	✅
Session Transfer	❌	✅	✅	✅	✅
Session Invitation	❌	✅	✅	✅	✅
Satisfaction Rating	❌	✅	✅	✅	✅
Intelligent Quality Inspection	❌	✅	✅	✅	✅
Auto Reply	❌	✅	✅	✅	✅
Blacklist	❌	✅	✅	✅	✅
Message Translation	❌	✅	✅	✅	✅
Cluster Deployment	❌	✅	✅	✅	✅
Official Technical Support	❌	✅	✅	✅	✅

Supported Channels

Web and Application Frameworks

Channel	Community Edition	Enterprise Edition	Platform Edition	Product Agency	Source Code Edition
Website/H5	✅	✅	✅	✅	✅
React	✅	✅	✅	✅	✅
Vue	✅	✅	✅	✅	✅
Svelte	✅	✅	✅	✅	✅
Angular	✅	✅	✅	✅	✅
Nextjs	✅	✅	✅	✅	✅
Vanilla	✅	✅	✅	✅	✅
iOS	✅	✅	✅	✅	✅
Android	✅	✅	✅	✅	✅
Uniapp	✅	✅	✅	✅	✅
Flutter	✅	✅	✅	✅	✅

Social Media Channels

Channel	Community Edition	Enterprise Edition	Platform Edition	Product Agency	Source Code Edition
WeChat Work	❌	✅	✅	✅	✅
WeChat Customer Service	❌	✅	✅	✅	✅
WeChat Official Account	❌	✅	✅	✅	✅
WeChat Mini Program	❌	✅	✅	✅	✅
More Integration Channels	❌	✅	✅	✅	✅

Plus Feature Plugins (Additional Charges)

Plugin Name	Feature Description	Price	Notes
Call Center	Voice calls, IVR, automatic call distribution	TBD	In Development
Video Customer Service	One-on-one video calls, screen sharing	TBD	In Development
BI Intelligent Analytics	AI-driven data intelligent decision platform	TBD	In Development

Plus Overseas Media Channels (Additional Charges)

Channel	Community Edition	Enterprise Edition	Platform Edition	Product Agency	Source Code Edition
WhatsApp	❌	✅	✅	✅	✅
Facebook	❌	✅	✅	✅	✅
Instagram	❌	✅	✅	✅	✅
Line	❌	✅	✅	✅	✅
Telegram	❌	✅	✅	✅	✅
Email	❌	✅	✅	✅	✅
More Integration Channels	❌	✅	✅	✅	✅

Service Terms

Item	Community Edition	Enterprise Edition	Platform Edition	Product Agency	Source Code Edition
Free upgrades within 1 year	❌	✅	✅	✅	✅(Must be specified at purchase)
Upgrade maintenance fee after 1 year	-	15%/year	15%/year	15%/year	15%/year
Custom development support	❌	✅	✅	✅	✅

Purchase Notes

• Prices are one-time charges, excluding tax (3% tax surcharge for invoices)
• Free upgrades within 1 year (must be specified for source code edition), optional 15%/year maintenance fee after 1 year
• 30-day free trial provided, 7-day no-reason refund after payment (except source code)
• Custom development services available, calculated at ¥2,000/person/day

Tenant Note: One tenant represents one enterprise account, under which multiple department members and customer service accounts can be created. Data between different tenants is isolated and does not affect each other.

Rights Statement

Contact Information

• For consultation, feedback or purchase, please scan QR code to contact WeChat

PPT Demo Documents

• Download

Terms of Use and References

• Prohibited Uses: Strictly prohibited for use in illegal and non-compliant businesses containing trojans, viruses, pornography, gambling, fraud, etc.
• Disclaimer: This software does not guarantee any form of legal liability, please bear the usage risks yourself
• Industry Comparison: View Alibaba Cloud Intelligent Dialogue Robot Price Comparison