Uses of Class
com.bytedesk.service.statistic.ServiceStatisticEntity
Packages that use ServiceStatisticEntity
Package
Description
Customer Service Statistics Package
Provides comprehensive statistical functionalities for the customer service system, including:
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Uses of ServiceStatisticEntity in com.bytedesk.service.statistic
Methods in com.bytedesk.service.statistic that return ServiceStatisticEntityModifier and TypeMethodDescriptionprotected ServiceStatisticEntityServiceStatisticRestService.doSave(ServiceStatisticEntity entity) ServiceStatisticRestService.handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, ServiceStatisticEntity entity) Methods in com.bytedesk.service.statistic that return types with arguments of type ServiceStatisticEntityModifier and TypeMethodDescriptionprotected org.springframework.data.jpa.domain.Specification<ServiceStatisticEntity>ServiceStatisticRestService.createSpecification(ServiceStatisticRequest request) protected org.springframework.data.domain.Page<ServiceStatisticEntity>ServiceStatisticRestService.executePageQuery(org.springframework.data.jpa.domain.Specification<ServiceStatisticEntity> specification, org.springframework.data.domain.Pageable pageable) org.springframework.data.domain.Page<ServiceStatisticEntity>ServiceStatisticRestService.queryByOrgEntity(ServiceStatisticRequest request) static org.springframework.data.jpa.domain.Specification<ServiceStatisticEntity>ServiceStatisticSpecification.search(ServiceStatisticRequest request, AuthService authService) Methods in com.bytedesk.service.statistic with parameters of type ServiceStatisticEntityModifier and TypeMethodDescriptionServiceStatisticRestService.convertToExcel(ServiceStatisticEntity entity) ServiceStatisticRestService.convertToResponse(ServiceStatisticEntity entity) static ServiceStatisticResponseServiceStatisticConvert.convertToServiceStatisticResponse(ServiceStatisticEntity statistic) protected ServiceStatisticEntityServiceStatisticRestService.doSave(ServiceStatisticEntity entity) ServiceStatisticRestService.handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, ServiceStatisticEntity entity) private voidServiceStatisticService.updateAgentStatusMetrics(ServiceStatisticEntity statistic, Map<String, Long> statusDuration) 更新客服状态分布指标private voidServiceStatisticService.updateBasicMetrics(ServiceStatisticEntity statistic, String orgUid, String startDate, String endDate) 更新基础会话指标private voidServiceStatisticService.updateMessageMetrics(ServiceStatisticEntity statistic, List<QueueMemberEntity> queueMembers) 更新消息指标private voidServiceStatisticService.updateQualityMetrics(ServiceStatisticEntity statistic, String orgUid, String startDate, String endDate) 更新质量指标private voidServiceStatisticService.updateRobotSpecificMetrics(ServiceStatisticEntity statistic, List<QueueMemberEntity> robotMembers) 更新机器人特有指标private voidServiceStatisticService.updateThreadFlowMetrics(ServiceStatisticEntity statistic, List<QueueMemberEntity> queueMembers) 更新会话流转指标private voidServiceStatisticService.updateTimeMetrics(ServiceStatisticEntity statistic, List<QueueMemberEntity> queueMembers) 更新时间指标Method parameters in com.bytedesk.service.statistic with type arguments of type ServiceStatisticEntityModifier and TypeMethodDescriptionprotected org.springframework.data.domain.Page<ServiceStatisticEntity>ServiceStatisticRestService.executePageQuery(org.springframework.data.jpa.domain.Specification<ServiceStatisticEntity> specification, org.springframework.data.domain.Pageable pageable)