Uses of Class
com.bytedesk.service.statistic.ServiceStatisticEntity
Packages that use ServiceStatisticEntity
Package
Description
Customer Service Statistics Package
Provides comprehensive statistical functionalities for the customer service system, including:
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Uses of ServiceStatisticEntity in com.bytedesk.service.statistic
Methods in com.bytedesk.service.statistic that return ServiceStatisticEntityModifier and TypeMethodDescriptionprotected ServiceStatisticEntity
ServiceStatisticRestService.doSave
(ServiceStatisticEntity entity) ServiceStatisticRestService.handleOptimisticLockingFailureException
(org.springframework.orm.ObjectOptimisticLockingFailureException e, ServiceStatisticEntity entity) Methods in com.bytedesk.service.statistic that return types with arguments of type ServiceStatisticEntityModifier and TypeMethodDescriptionprotected org.springframework.data.jpa.domain.Specification<ServiceStatisticEntity>
ServiceStatisticRestService.createSpecification
(ServiceStatisticRequest request) protected org.springframework.data.domain.Page<ServiceStatisticEntity>
ServiceStatisticRestService.executePageQuery
(org.springframework.data.jpa.domain.Specification<ServiceStatisticEntity> specification, org.springframework.data.domain.Pageable pageable) org.springframework.data.domain.Page<ServiceStatisticEntity>
ServiceStatisticRestService.queryByOrgEntity
(ServiceStatisticRequest request) static org.springframework.data.jpa.domain.Specification<ServiceStatisticEntity>
ServiceStatisticSpecification.search
(ServiceStatisticRequest request, AuthService authService) Methods in com.bytedesk.service.statistic with parameters of type ServiceStatisticEntityModifier and TypeMethodDescriptionServiceStatisticRestService.convertToExcel
(ServiceStatisticEntity entity) ServiceStatisticRestService.convertToResponse
(ServiceStatisticEntity entity) static ServiceStatisticResponse
ServiceStatisticConvert.convertToServiceStatisticResponse
(ServiceStatisticEntity statistic) protected ServiceStatisticEntity
ServiceStatisticRestService.doSave
(ServiceStatisticEntity entity) ServiceStatisticRestService.handleOptimisticLockingFailureException
(org.springframework.orm.ObjectOptimisticLockingFailureException e, ServiceStatisticEntity entity) private void
ServiceStatisticService.updateAgentStatusMetrics
(ServiceStatisticEntity statistic, Map<String, Long> statusDuration) 更新客服状态分布指标private void
ServiceStatisticService.updateBasicMetrics
(ServiceStatisticEntity statistic, String orgUid, String startDate, String endDate) 更新基础会话指标private void
ServiceStatisticService.updateMessageMetrics
(ServiceStatisticEntity statistic, List<QueueMemberEntity> queueMembers) 更新消息指标private void
ServiceStatisticService.updateQualityMetrics
(ServiceStatisticEntity statistic, String orgUid, String startDate, String endDate) 更新质量指标private void
ServiceStatisticService.updateRobotSpecificMetrics
(ServiceStatisticEntity statistic, List<QueueMemberEntity> robotMembers) 更新机器人特有指标private void
ServiceStatisticService.updateThreadFlowMetrics
(ServiceStatisticEntity statistic, List<QueueMemberEntity> queueMembers) 更新会话流转指标private void
ServiceStatisticService.updateTimeMetrics
(ServiceStatisticEntity statistic, List<QueueMemberEntity> queueMembers) 更新时间指标Method parameters in com.bytedesk.service.statistic with type arguments of type ServiceStatisticEntityModifier and TypeMethodDescriptionprotected org.springframework.data.domain.Page<ServiceStatisticEntity>
ServiceStatisticRestService.executePageQuery
(org.springframework.data.jpa.domain.Specification<ServiceStatisticEntity> specification, org.springframework.data.domain.Pageable pageable)