Package com.bytedesk.service.queue

Class QueueRestService

java.lang.Object

com.bytedesk.core.base.BaseRestService<T,TRequest,TResponse>

com.bytedesk.core.base.BaseRestServiceWithExport<QueueEntity,QueueRequest,QueueResponse,QueueExcel>

com.bytedesk.service.queue.QueueRestService

@Service
@Description("Queue Management Service - Customer service queue and routing management service")
public class QueueRestService
extends BaseRestServiceWithExport<QueueEntity,QueueRequest,QueueResponse,QueueExcel>

Field Summary

Fields

Modifier and Type	Field	Description
private final AgentRestService	agentRestService
private final AuthService	authService
private final org.modelmapper.ModelMapper	modelMapper
private final QueueRepository	queueRepository
private final ThreadRestService	threadRestService
private final UidUtils	uidUtils
private final WorkgroupRepository	workgroupRepository

Constructor Summary

Constructors

Constructor	Description
QueueRestService()

Method Summary

Modifier and Type	Method	Description
QueueExcel	convertToExcel(QueueEntity entity)	转换为Excel对象 子类必须实现此方法
QueueResponse	convertToResponse(QueueEntity entity)
QueueResponse	create(QueueRequest request)
QueueEntity	createQueue(QueueRequest request)
protected org.springframework.data.jpa.domain.Specification<QueueEntity>	createSpecification(QueueRequest request)	创建Specification对象，子类必须实现 用于queryByOrg的通用实现
void	delete(QueueRequest entity)
void	deleteByUid(String uid)
protected QueueEntity	doSave(QueueEntity entity)	子类实现具体的保存逻辑
protected org.springframework.data.domain.Page<QueueEntity>	executePageQuery(org.springframework.data.jpa.domain.Specification<QueueEntity> spec, org.springframework.data.domain.Pageable pageable)	执行分页查询，子类必须实现 用于queryByOrg的通用实现
Optional<QueueEntity>	findByTopicAndDay(String topic, String day)
Optional<QueueEntity>	findByUid(String uid)
Optional<QueueEntity>	findLatestByQueueTopicAndDay(String queueTopic, String day)
QueueEntity	handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, QueueEntity entity)
org.springframework.data.domain.Page<QueueResponse>	queryByOrg(QueueRequest request)	通用的queryByOrg实现 子类如果有特殊逻辑可以重写此方法
org.springframework.data.domain.Page<QueueEntity>	queryByOrgEntity(QueueRequest request)	查询实体对象（用于Excel导出） 子类必须实现此方法
org.springframework.data.domain.Page<QueueResponse>	queryByUser(QueueRequest request)	通用的queryByUser实现 子类如果有特殊逻辑可以重写此方法
org.springframework.data.domain.Page<ThreadResponse>	queryQueuing(ThreadRequest request)
QueueResponse	update(QueueRequest request)

Methods inherited from class com.bytedesk.core.base.BaseRestService

deleteByOrgUid, findByOrgUid, getUidFromRequest, queryByUid, recover, save, setUserUidToRequest

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Details

queueRepository

private final QueueRepository queueRepository

modelMapper

private final org.modelmapper.ModelMapper modelMapper

uidUtils

private final UidUtils uidUtils

authService

private final AuthService authService

threadRestService

private final ThreadRestService threadRestService

agentRestService

private final AgentRestService agentRestService

workgroupRepository

private final WorkgroupRepository workgroupRepository

Constructor Details

QueueRestService

public QueueRestService()

Method Details

createSpecification

protected org.springframework.data.jpa.domain.Specification<QueueEntity> createSpecification(QueueRequest request)

Description copied from class: BaseRestService

创建Specification对象，子类必须实现 用于queryByOrg的通用实现

Specified by:

createSpecification in class BaseRestService<QueueEntity,QueueRequest,QueueResponse>

executePageQuery

protected org.springframework.data.domain.Page<QueueEntity> executePageQuery(org.springframework.data.jpa.domain.Specification<QueueEntity> spec,
 org.springframework.data.domain.Pageable pageable)

Description copied from class: BaseRestService

执行分页查询，子类必须实现 用于queryByOrg的通用实现

Specified by:

executePageQuery in class BaseRestService<QueueEntity,QueueRequest,QueueResponse>

queryByOrgEntity

public org.springframework.data.domain.Page<QueueEntity> queryByOrgEntity(QueueRequest request)

Description copied from class: BaseRestServiceWithExport

查询实体对象（用于Excel导出） 子类必须实现此方法

Overrides:

queryByOrgEntity in class BaseRestServiceWithExport<QueueEntity,QueueRequest,QueueResponse,QueueExcel>

queryByOrg

public org.springframework.data.domain.Page<QueueResponse> queryByOrg(QueueRequest request)

Description copied from class: BaseRestService

通用的queryByOrg实现 子类如果有特殊逻辑可以重写此方法

Overrides:

queryByOrg in class BaseRestService<QueueEntity,QueueRequest,QueueResponse>

queryByUser

public org.springframework.data.domain.Page<QueueResponse> queryByUser(QueueRequest request)

Description copied from class: BaseRestService

通用的queryByUser实现 子类如果有特殊逻辑可以重写此方法

Overrides:

queryByUser in class BaseRestService<QueueEntity,QueueRequest,QueueResponse>

queryQueuing

public org.springframework.data.domain.Page<ThreadResponse> queryQueuing(ThreadRequest request)

findByUid

@Cacheable(value="queue",
           key="#uid",
           unless="#result==null")
public Optional<QueueEntity> findByUid(String uid)

Specified by:

findByUid in class BaseRestService<QueueEntity,QueueRequest,QueueResponse>

findByTopicAndDay

@Cacheable(value="queue",
           key="#topic+#day",
           unless="#result==null")
public Optional<QueueEntity> findByTopicAndDay(String topic,
 String day)

createQueue

public QueueEntity createQueue(QueueRequest request)

create

public QueueResponse create(QueueRequest request)

Specified by:

create in class BaseRestService<QueueEntity,QueueRequest,QueueResponse>

update

public QueueResponse update(QueueRequest request)

Specified by:

update in class BaseRestService<QueueEntity,QueueRequest,QueueResponse>

doSave

@CachePut(value="queue",
          key="#entity.uid")
protected QueueEntity doSave(QueueEntity entity)

Description copied from class: BaseRestService

子类实现具体的保存逻辑

Specified by:

doSave in class BaseRestService<QueueEntity,QueueRequest,QueueResponse>

deleteByUid

@CacheEvict(value="queue",
            key="#uid")
public void deleteByUid(String uid)

Specified by:

deleteByUid in class BaseRestService<QueueEntity,QueueRequest,QueueResponse>

delete

public void delete(QueueRequest entity)

Specified by:

delete in class BaseRestService<QueueEntity,QueueRequest,QueueResponse>

handleOptimisticLockingFailureException

public QueueEntity handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e,
 QueueEntity entity)

Specified by:

handleOptimisticLockingFailureException in class BaseRestService<QueueEntity,QueueRequest,QueueResponse>

convertToResponse

public QueueResponse convertToResponse(QueueEntity entity)

Specified by:

convertToResponse in class BaseRestService<QueueEntity,QueueRequest,QueueResponse>

findLatestByQueueTopicAndDay

public Optional<QueueEntity> findLatestByQueueTopicAndDay(String queueTopic,
 String day)

convertToExcel

public QueueExcel convertToExcel(QueueEntity entity)

Description copied from class: BaseRestServiceWithExport

转换为Excel对象 子类必须实现此方法

Specified by:

convertToExcel in class BaseRestServiceWithExport<QueueEntity,QueueRequest,QueueResponse,QueueExcel>