Package com.bytedesk.ticket.process

Enum Class ProcessTypeEnum

java.lang.Object
java.lang.Enum<ProcessTypeEnum>
com.bytedesk.ticket.process.ProcessTypeEnum
All Implemented Interfaces:
Serializable, Comparable<ProcessTypeEnum>, Constable
public enum ProcessTypeEnum extends Enum<ProcessTypeEnum>

  • Enum Constant Details

    • TICKET_INTERNAL

      public static final ProcessTypeEnum TICKET_INTERNAL
      内部工单流程 - 用于创建和处理客户服务工单

    • TICKET_EXTERNAL

      public static final ProcessTypeEnum TICKET_EXTERNAL
      外部工单流程 - 用于访客提交的工单

    • THREAD

      public static final ProcessTypeEnum THREAD
      会话流程 - 用于客服会话管理

    • DEMO

      public static final ProcessTypeEnum DEMO
      演示流程 - 用于展示工作流能力（请假、报销、IT支持等）

  • Constructor Details

    • ProcessTypeEnum

      private ProcessTypeEnum()

  • Method Details

    • values

      public static ProcessTypeEnum[] values()
      Returns an array containing the constants of this enum class, in the order they are declared.
      Returns:
      an array containing the constants of this enum class, in the order they are declared

    • valueOf

      public static ProcessTypeEnum valueOf(String name)
      Returns the enum constant of this class with the specified name. The string must match exactly an identifier used to declare an enum constant in this class. (Extraneous whitespace characters are not permitted.)
      Parameters:
      name - the name of the enum constant to be returned.
      Returns:
      the enum constant with the specified name
      Throws:
      IllegalArgumentException - if this enum class has no constant with the specified name
      NullPointerException - if the argument is null