Package com.bytedesk.call.agent

Class CallAgentEntity

java.lang.Object

com.bytedesk.core.base.BaseEntity

com.bytedesk.call.agent.CallAgentEntity

All Implemented Interfaces:

Serializable

@Entity
public class CallAgentEntity
extends BaseEntity

Call坐席实体类

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	CallAgentEntity.AgentMode	坐席模式枚举
static enum	CallAgentEntity.AgentStatus	坐席状态枚举

Field Summary

Fields

Modifier and Type	Field	Description
private String	agentId	坐席唯一标识
private String	currentCallUuid	当前处理的呼叫UUID
private ZonedDateTime	lastStatusChange	最后状态变更时间
private String	mode	坐席模式
private String	name	坐席名称
private String	notes	备注
private String	skills	坐席技能（JSON格式）
private String	status	坐席状态

Constructor Summary

Constructors

Constructor	Description
CallAgentEntity()

Method Summary

Methods inherited from class com.bytedesk.core.base.BaseEntity

getCreatedAtString, getUpdatedAtString

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Details

agentId

private String agentId

坐席唯一标识

name

private String name

坐席名称

status

private String status

坐席状态

mode

private String mode

坐席模式

skills

private String skills

坐席技能（JSON格式）

lastStatusChange

private ZonedDateTime lastStatusChange

最后状态变更时间

currentCallUuid

private String currentCallUuid

当前处理的呼叫UUID

notes

private String notes

备注

Constructor Details

CallAgentEntity

public CallAgentEntity()