Package com.bytedesk.wechat.work.kefu.session

Class WeChatWorkSessionApiService

java.lang.Object

com.bytedesk.wechat.work.kefu.session.WeChatWorkSessionApiService

@Service
public class WeChatWorkSessionApiService
extends Object

企业微信客服会话管理服务 https://developer.work.weixin.qq.com/document/path/94669

Author:

kefux.com

Field Summary

Fields

Modifier and Type	Field	Description
private final HttpRestService	httpRestService
private final IMessageSendService	messageSendService
private final WeChatWorkTokenService	weChatWorkTokenService

Constructor Summary

Constructors

Constructor	Description
WeChatWorkSessionApiService()

Method Summary

Modifier and Type	Method	Description
private String	getErrorDescription(Integer errcode, String errmsg)	根据错误码获取详细描述
WeChatWorkSessionResponse	getSessionState(WeChatWorkSessionRequest request)	获取会话状态
private void	notifyClientOnSendFailure(WeChatWorkSessionRequest request, WeChatWorkSessionResponse response)	处理消息发送失败情况，通知给客服端
private WeChatWorkSessionResponse	parseSendEventMsgResponse(String result)	解析发送事件响应消息的响应
WeChatWorkSessionResponse	parseSendMsgResponse(String result)	解析发送消息的响应
private WeChatWorkSessionResponse	parseSessionStateResponse(String result)	解析获取会话状态的响应
private WeChatWorkSessionResponse	parseTransSessionStateResponse(String result)	解析变更会话状态的响应
WeChatWorkSessionResponse	sendEventMsg(WeChatWorkSessionRequest request)	发送事件响应消息（如欢迎语、结束语等）
WeChatWorkSessionResponse	sendMsg(WeChatWorkSessionRequest request)	发送消息给客户
WeChatWorkSessionResponse	transSessionState(WeChatWorkSessionRequest request)	变更会话状态

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Details

httpRestService

private final HttpRestService httpRestService

weChatWorkTokenService

private final WeChatWorkTokenService weChatWorkTokenService

messageSendService

private final IMessageSendService messageSendService

Constructor Details

WeChatWorkSessionApiService

public WeChatWorkSessionApiService()

Method Details

getSessionState

public WeChatWorkSessionResponse getSessionState(WeChatWorkSessionRequest request)

获取会话状态

Parameters:

request - 会话请求对象

Returns:

会话响应对象

transSessionState

public WeChatWorkSessionResponse transSessionState(WeChatWorkSessionRequest request)

变更会话状态

Parameters:

request - 会话请求对象

Returns:

会话响应对象

parseSessionStateResponse

private WeChatWorkSessionResponse parseSessionStateResponse(String result)

解析获取会话状态的响应

parseTransSessionStateResponse

private WeChatWorkSessionResponse parseTransSessionStateResponse(String result)

解析变更会话状态的响应

sendEventMsg

public WeChatWorkSessionResponse sendEventMsg(WeChatWorkSessionRequest request)

发送事件响应消息（如欢迎语、结束语等）

Parameters:

request - 会话请求对象

Returns:

会话响应对象

sendMsg

public WeChatWorkSessionResponse sendMsg(WeChatWorkSessionRequest request)

发送消息给客户

Parameters:

request - 会话请求对象

Returns:

会话响应对象

parseSendEventMsgResponse

private WeChatWorkSessionResponse parseSendEventMsgResponse(String result)

解析发送事件响应消息的响应

parseSendMsgResponse

public WeChatWorkSessionResponse parseSendMsgResponse(String result)

解析发送消息的响应

notifyClientOnSendFailure

private void notifyClientOnSendFailure(WeChatWorkSessionRequest request,
 WeChatWorkSessionResponse response)

处理消息发送失败情况，通知给客服端

Parameters:

request - 会话请求对象

response - 会话响应对象

getErrorDescription

private String getErrorDescription(Integer errcode,
 String errmsg)

根据错误码获取详细描述

Parameters:

errcode - 错误码

errmsg - 错误消息

Returns:

格式化的错误描述