Package com.bytedesk.voc.reply

Class ReplyEntity

java.lang.Object

com.bytedesk.core.base.BaseEntity

com.bytedesk.voc.reply.ReplyEntity

All Implemented Interfaces:

Serializable

@Entity
public class ReplyEntity
extends BaseEntity

Voice of Customer reply entity for feedback response management Manages replies to user feedback and internal communication Database Table: bytedesk_voc_reply Purpose: Stores feedback replies, threaded conversations, and internal notes

See Also:

• Serialized Form

Field Summary

Fields

Modifier and Type	Field	Description
private String	content	Content of the reply
private Long	feedbackId	ID of the feedback this reply belongs to
private Boolean	internal	Whether this is an internal reply (not visible to customers)
private Integer	likeCount	Number of likes received on this reply
private Long	parentId	ID of the parent reply for threaded conversations
private Long	userId	ID of the user who wrote this reply

Constructor Summary

Constructors

Constructor	Description
ReplyEntity()

Method Summary

Methods inherited from class com.bytedesk.core.base.BaseEntity

getCreatedAtString, getUpdatedAtString

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Details

feedbackId

private Long feedbackId

ID of the feedback this reply belongs to

userId

private Long userId

ID of the user who wrote this reply

content

private String content

Content of the reply

parentId

private Long parentId

ID of the parent reply for threaded conversations

likeCount

private Integer likeCount

Number of likes received on this reply

internal

private Boolean internal

Whether this is an internal reply (not visible to customers)

Constructor Details

ReplyEntity

public ReplyEntity()