Package com.bytedesk.voc.feedback

Class FeedbackEntity

java.lang.Object

com.bytedesk.core.base.BaseEntity

com.bytedesk.voc.feedback.FeedbackEntity

All Implemented Interfaces:

Serializable

@Entity
public class FeedbackEntity
extends BaseEntity

Voice of Customer feedback entity for user feedback management Manages user feedback, suggestions, and complaint tracking Database Table: bytedesk_voc_feedback Purpose: Stores user feedback content, status tracking, and assignment management

See Also:

• Serialized Form

Field Summary

Fields

Modifier and Type	Field	Description
private Long	assignedTo	ID of the administrator assigned to handle this feedback
private String	content	Main content of the feedback
private Integer	likeCount	Number of likes received on this feedback
private Integer	replyCount	Number of replies to this feedback
private String	status	Current status of the feedback (pending, processing, resolved, closed)
private String	type	Type of feedback (suggestion, bug, complaint, other)
private Long	userId	ID of the user who submitted the feedback

Constructor Summary

Constructors

Constructor	Description
FeedbackEntity()

Method Summary

Methods inherited from class com.bytedesk.core.base.BaseEntity

getCreatedAtString, getUpdatedAtString

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Details

content

private String content

Main content of the feedback

userId

private Long userId

ID of the user who submitted the feedback

type

private String type

Type of feedback (suggestion, bug, complaint, other)

status

private String status

Current status of the feedback (pending, processing, resolved, closed)

replyCount

private Integer replyCount

Number of replies to this feedback

likeCount

private Integer likeCount

Number of likes received on this feedback

assignedTo

private Long assignedTo

ID of the administrator assigned to handle this feedback

Constructor Details

FeedbackEntity

public FeedbackEntity()