Package com.bytedesk.ticket.thread.delegate

Class ThreadAgentsOfflineServiceDelegate

java.lang.Object

com.bytedesk.ticket.thread.delegate.ThreadAgentsOfflineServiceDelegate

All Implemented Interfaces:

org.flowable.engine.delegate.JavaDelegate

@Component("threadAgentsOfflineServiceDelegate")
public class ThreadAgentsOfflineServiceDelegate
extends Object
implements org.flowable.engine.delegate.JavaDelegate

坐席离线处理服务 处理所有坐席离线的情况 - 发送离线通知给访客 - 提供替代联系方式 - 结束会话

Constructor Summary

Constructors

Constructor	Description
ThreadAgentsOfflineServiceDelegate()

Method Summary

Modifier and Type	Method	Description
void	execute(org.flowable.engine.delegate.DelegateExecution execution)
private void	provideAlternativeContactMethods(org.flowable.engine.delegate.DelegateExecution execution)	提供替代联系方式
private void	recordThreadEnd(org.flowable.engine.delegate.DelegateExecution execution)	记录会话结束
private void	safeSetVariable(org.flowable.engine.delegate.DelegateExecution execution, String variableName, Object variableValue)	安全地设置流程变量，避免流程已结束时引发外键约束异常
private void	sendOfflineNotification(org.flowable.engine.delegate.DelegateExecution execution)	发送离线通知给访客

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Details

ThreadAgentsOfflineServiceDelegate

public ThreadAgentsOfflineServiceDelegate()

Method Details

execute

public void execute(org.flowable.engine.delegate.DelegateExecution execution)

Specified by:

execute in interface org.flowable.engine.delegate.JavaDelegate

sendOfflineNotification

private void sendOfflineNotification(org.flowable.engine.delegate.DelegateExecution execution)

发送离线通知给访客

provideAlternativeContactMethods

private void provideAlternativeContactMethods(org.flowable.engine.delegate.DelegateExecution execution)

提供替代联系方式

recordThreadEnd

private void recordThreadEnd(org.flowable.engine.delegate.DelegateExecution execution)

记录会话结束

safeSetVariable

private void safeSetVariable(org.flowable.engine.delegate.DelegateExecution execution,
 String variableName,
 Object variableValue)

安全地设置流程变量，避免流程已结束时引发外键约束异常