Class WorkgroupSettingsRequest

java.lang.Object
com.bytedesk.core.base.BaseRequest
com.bytedesk.kbase.settings.BaseSettingsRequest
com.bytedesk.service.workgroup_settings.WorkgroupSettingsRequest
All Implemented Interfaces:
PageableRequest, Serializable

public class WorkgroupSettingsRequest extends BaseSettingsRequest
See Also:
  • Field Details

    • serialVersionUID

      private static final long serialVersionUID
      See Also:
    • routingMode

      private String routingMode
      Customer routing mode (ROUND_ROBIN, LEAST_BUSY, etc.)
    • messageLeaveSettings

      private MessageLeaveSettingsRequest messageLeaveSettings
      Message leave settings (Workgroup-specific)
    • worktimeSettings

      private WorktimeSettingRequest worktimeSettings
      Worktime settings (inline, behaves like message leave)
    • robotRoutingSettings

      private RobotRoutingSettingsRequest robotRoutingSettings
      Robot routing settings (Workgroup-specific)
    • queueSettings

      private QueueSettingsRequest queueSettings
      Queue settings (Workgroup-specific)
    • robotToAgentSettings

      private RobotToAgentSettingsRequest robotToAgentSettings
      Robot to agent transition settings (Workgroup-specific)
  • Constructor Details

    • WorkgroupSettingsRequest

      public WorkgroupSettingsRequest()