Uses of Class
com.bytedesk.service.agent_status.AgentStatusEntity

Packages that use AgentStatusEntity

Package	Description
com.bytedesk.service.agent_status	客服状态日志包 记录和管理客服状态变更
com.bytedesk.service.statistic	Customer Service Statistics Package Provides comprehensive statistical functionalities for the customer service system, including:

Uses of AgentStatusEntity in com.bytedesk.service.agent_status

Methods in com.bytedesk.service.agent_status that return AgentStatusEntity

Modifier and Type	Method	Description
protected AgentStatusEntity	AgentStatusRestService.doSave(AgentStatusEntity entity)
AgentStatusEntity	AgentStatusRestService.handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, AgentStatusEntity entity)
AgentStatusEntity	AgentStatusRestService.save(AgentStatusEntity entity)

Methods in com.bytedesk.service.agent_status that return types with arguments of type AgentStatusEntity

Modifier and Type	Method	Description
protected org.springframework.data.jpa.domain.Specification<AgentStatusEntity>	AgentStatusRestService.createSpecification(AgentStatusRequest request)
protected org.springframework.data.domain.Page<AgentStatusEntity>	AgentStatusRestService.executePageQuery(org.springframework.data.jpa.domain.Specification<AgentStatusEntity> spec, org.springframework.data.domain.Pageable pageable)
List<AgentStatusEntity>	AgentStatusRepository.findByAgentContainsAndCreatedAtBetween(String agentUid, ZonedDateTime startTime, ZonedDateTime endTime)
List<AgentStatusEntity>	AgentStatusRepository.findByOrgUid(String orgUid)
List<AgentStatusEntity>	AgentStatusRepository.findByOrgUidAndCreatedAtBetween(String orgUid, ZonedDateTime startTime, ZonedDateTime endTime)
Optional<AgentStatusEntity>	AgentStatusRepository.findByUid(String uid)
Optional<AgentStatusEntity>	AgentStatusRestService.findByUid(String uid)
static org.springframework.data.jpa.domain.Specification<AgentStatusEntity>	AgentStatusSpecification.search(AgentStatusRequest request, AuthService authService)

Methods in com.bytedesk.service.agent_status with parameters of type AgentStatusEntity

Modifier and Type	Method	Description
AgentStatusResponse	AgentStatusRestService.convertToResponse(AgentStatusEntity entity)
protected AgentStatusEntity	AgentStatusRestService.doSave(AgentStatusEntity entity)
AgentStatusEntity	AgentStatusRestService.handleOptimisticLockingFailureException(org.springframework.orm.ObjectOptimisticLockingFailureException e, AgentStatusEntity entity)
AgentStatusEntity	AgentStatusRestService.save(AgentStatusEntity entity)

Method parameters in com.bytedesk.service.agent_status with type arguments of type AgentStatusEntity

Modifier and Type	Method	Description
protected org.springframework.data.domain.Page<AgentStatusEntity>	AgentStatusRestService.executePageQuery(org.springframework.data.jpa.domain.Specification<AgentStatusEntity> spec, org.springframework.data.domain.Pageable pageable)

Uses of AgentStatusEntity in com.bytedesk.service.statistic

Method parameters in com.bytedesk.service.statistic with type arguments of type AgentStatusEntity

Modifier and Type	Method	Description
private Map<String,Long>	ServiceStatisticService.calculateStatusDuration(List<AgentStatusEntity> logs)	计算状态持续时长