Uses of Package
com.bytedesk.service.agent_settings
Packages that use com.bytedesk.service.agent_settings
Package
Description
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Classes in com.bytedesk.service.agent_settings used by com.bytedesk.service.agentClassDescriptionAgent configuration settings for reusable settings Purpose: - Store reusable agent configurations - Enable sharing common settings across multiple agents - Simplify agent configuration management Usage: - Create settings for different agent roles (e.g., "Junior Support", "Senior Support", "VIP Agent") - Assign settings to agents via AgentEntity.settings reference - Multiple agents can share the same settings Common fields (inherited from BaseSettingsEntity): - name, description, isDefault, enabled - serviceSettings, inviteSettings, intentionSettings Agent-specific fields: - messageLeaveSettings, autoReplySettings, queueSettings, rateDownSettings Database Table: bytedesk_service_agent_settings
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Classes in com.bytedesk.service.agent_settings used by com.bytedesk.service.agent_settingsClassDescriptionAgent configuration settings for reusable settings Purpose: - Store reusable agent configurations - Enable sharing common settings across multiple agents - Simplify agent configuration management Usage: - Create settings for different agent roles (e.g., "Junior Support", "Senior Support", "VIP Agent") - Assign settings to agents via AgentEntity.settings reference - Multiple agents can share the same settings Common fields (inherited from BaseSettingsEntity): - name, description, isDefault, enabled - serviceSettings, inviteSettings, intentionSettings Agent-specific fields: - messageLeaveSettings, autoReplySettings, queueSettings, rateDownSettings Database Table: bytedesk_service_agent_settingsRepository for AgentSettingsEntity
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Classes in com.bytedesk.service.agent_settings used by com.bytedesk.service.agent_settings.eventClassDescriptionAgent configuration settings for reusable settings Purpose: - Store reusable agent configurations - Enable sharing common settings across multiple agents - Simplify agent configuration management Usage: - Create settings for different agent roles (e.g., "Junior Support", "Senior Support", "VIP Agent") - Assign settings to agents via AgentEntity.settings reference - Multiple agents can share the same settings Common fields (inherited from BaseSettingsEntity): - name, description, isDefault, enabled - serviceSettings, inviteSettings, intentionSettings Agent-specific fields: - messageLeaveSettings, autoReplySettings, queueSettings, rateDownSettings Database Table: bytedesk_service_agent_settings
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Classes in com.bytedesk.service.agent_settings used by com.bytedesk.service.config
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Classes in com.bytedesk.service.agent_settings used by com.bytedesk.service.visitor_thread