Package com.bytedesk.service.agent_settings

Class AgentSettingsResponse

java.lang.Object
com.bytedesk.core.base.BaseResponse
com.bytedesk.kbase.settings.BaseSettingsResponse
com.bytedesk.service.agent_settings.AgentSettingsResponse
All Implemented Interfaces:
Serializable
public class AgentSettingsResponse extends BaseSettingsResponse
See Also:

  • Field Details

    • serialVersionUID

      private static final long serialVersionUID
      See Also:

    • maxThreadCount

      private Integer maxThreadCount
      Maximum concurrent threads the agent can handle

    • timeoutRemindEnabled

      private Boolean timeoutRemindEnabled
      Whether timeout reminder is enabled for agent

    • timeoutRemindTime

      private Integer timeoutRemindTime
      Timeout reminder time in minutes

    • timeoutRemindTip

      private String timeoutRemindTip
      Timeout reminder tip message

    • messageLeaveSettings

      private MessageLeaveSettingsResponse messageLeaveSettings
      Message leave settings (Agent-specific)

    • draftMessageLeaveSettings

      private MessageLeaveSettingsResponse draftMessageLeaveSettings
      Draft message leave settings (Agent-specific)

    • worktimeSettings

      private WorktimeSettingResponse worktimeSettings
      Worktime settings reference (Agent-specific)

    • draftWorktimeSettings

      private WorktimeSettingResponse draftWorktimeSettings
      Draft worktime settings reference (Agent-specific)

    • autoReplySettings

      private AutoReplySettingsResponse autoReplySettings
      Auto-reply settings (Agent-specific)

    • draftAutoReplySettings

      private AutoReplySettingsResponse draftAutoReplySettings
      Draft auto-reply settings (Agent-specific)

    • queueSettings

      private QueueSettingsResponse queueSettings
      Queue settings (Agent-specific)

    • draftQueueSettings

      private QueueSettingsResponse draftQueueSettings
      Draft queue settings (Agent-specific)

    • rateDownSettings

      private RatedownSettingsResponse rateDownSettings
      Rating down settings (Agent-specific)

    • draftRateDownSettings

      private RatedownSettingsResponse draftRateDownSettings
      Draft rating down settings (Agent-specific)

    • agentStatusSettings

      private AgentStatusSettingResponse agentStatusSettings
      Agent status settings (Agent-specific)

    • draftAgentStatusSettings

      private AgentStatusSettingResponse draftAgentStatusSettings
      Draft agent status settings (Agent-specific)

    • rightPanelTabs

      private List<AgentRightPanelTab> rightPanelTabs
      Desktop right panel dynamic tabs (published)

    • draftRightPanelTabs

      private List<AgentRightPanelTab> draftRightPanelTabs
      Desktop right panel dynamic tabs (draft)

  • Constructor Details

    • AgentSettingsResponse

      public AgentSettingsResponse()