Package com.bytedesk.service.agent_settings

Class AgentSettingsRequest

java.lang.Object

com.bytedesk.core.base.BaseRequest

com.bytedesk.kbase.settings.BaseSettingsRequest

com.bytedesk.service.agent_settings.AgentSettingsRequest

All Implemented Interfaces:

PageableRequest, Serializable

public class AgentSettingsRequest
extends BaseSettingsRequest

See Also:

• Serialized Form

Field Summary

Fields

Modifier and Type	Field	Description
private AgentStatusSettingRequest	agentStatusSettings	Agent status settings (Agent-specific)
private AutoReplySettingsRequest	autoReplySettings	Auto-reply settings (Agent-specific)
private Integer	maxThreadCount	Maximum concurrent threads the agent can handle
private MessageLeaveSettingsRequest	messageLeaveSettings	Message leave settings (Agent-specific)
private QueueSettingsRequest	queueSettings	Queue settings (Agent-specific)
private RatedownSettingsRequest	rateDownSettings	Rating down settings (Agent-specific)
private List<AgentRightPanelTab>	rightPanelTabs	Desktop right panel dynamic tabs (draft updates)
private static final long	serialVersionUID
private Boolean	timeoutRemindEnabled	Whether timeout reminder is enabled for agent
private Integer	timeoutRemindTime	Timeout reminder time in minutes
private String	timeoutRemindTip	Timeout reminder tip message
private WorktimeSettingRequest	worktimeSettings	Worktime settings (Agent-specific)

Fields inherited from class com.bytedesk.core.base.BaseRequest

channel, content, orgUid, pageNumber, pageSize, type, uid, userUid

Constructor Summary

Constructors

Constructor	Description
AgentSettingsRequest()

Method Summary

Methods inherited from class com.bytedesk.core.base.BaseRequest

getPageable, toJson, validate

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Details

serialVersionUID

private static final long serialVersionUID

See Also:

• Constant Field Values

maxThreadCount

private Integer maxThreadCount

Maximum concurrent threads the agent can handle

timeoutRemindEnabled

private Boolean timeoutRemindEnabled

Whether timeout reminder is enabled for agent

timeoutRemindTime

private Integer timeoutRemindTime

Timeout reminder time in minutes

timeoutRemindTip

private String timeoutRemindTip

Timeout reminder tip message

messageLeaveSettings

private MessageLeaveSettingsRequest messageLeaveSettings

Message leave settings (Agent-specific)

worktimeSettings

private WorktimeSettingRequest worktimeSettings

Worktime settings (Agent-specific)

autoReplySettings

private AutoReplySettingsRequest autoReplySettings

Auto-reply settings (Agent-specific)

queueSettings

private QueueSettingsRequest queueSettings

Queue settings (Agent-specific)

rateDownSettings

private RatedownSettingsRequest rateDownSettings

Rating down settings (Agent-specific)

agentStatusSettings

private AgentStatusSettingRequest agentStatusSettings

Agent status settings (Agent-specific)

rightPanelTabs

private List<AgentRightPanelTab> rightPanelTabs

Desktop right panel dynamic tabs (draft updates)

Constructor Details

AgentSettingsRequest

public AgentSettingsRequest()