Package com.bytedesk.kbase.note

Class NoteInitData

java.lang.Object
com.bytedesk.kbase.note.NoteInitData
public class NoteInitData extends Object

  • Field Details

    • TECHNICAL_SUPPORT

      public static final String[] TECHNICAL_SUPPORT
      Technical Support Notes 技术支持标签

    • SERVICE_REQUEST

      public static final String[] SERVICE_REQUEST
      Service Request Notes 服务请求标签

    • CONSULTATION

      public static final String[] CONSULTATION
      Consultation Notes 咨询标签

    • COMPLAINT_SUGGESTION

      public static final String[] COMPLAINT_SUGGESTION
      Complaint & Suggestion Notes 投诉与建议标签

    • OPERATION_MAINTENANCE

      public static final String[] OPERATION_MAINTENANCE
      Operation & Maintenance Notes 运维标签

  • Constructor Details

    • NoteInitData

      public NoteInitData()

  • Method Details

    • isParentNote

      public static boolean isParentNote(String note)
      Helper method to determine if a note is a parent note
      Parameters:
      note - The note key to check
      Returns:
      true if it's a parent note

    • getParentNote

      public static String getParentNote(String childNote)
      Helper method to get parent note key for a child note
      Parameters:
      childNote - The child note key
      Returns:
      The parent note key

    • getAllNotes

      public static String[] getAllNotes()
      Get all notes as a single array
      Returns:
      Array containing all notes