Package com.bytedesk.core.task_comment

Class TaskCommentInitData

java.lang.Object
com.bytedesk.core.task_comment.TaskCommentInitData
public class TaskCommentInitData extends Object

  • Field Details

    • TECHNICAL_SUPPORT

      public static final String[] TECHNICAL_SUPPORT
      Technical Support TaskComments 技术支持标签

    • SERVICE_REQUEST

      public static final String[] SERVICE_REQUEST
      Service Request TaskComments 服务请求标签

    • CONSULTATION

      public static final String[] CONSULTATION
      Consultation TaskComments 咨询标签

    • COMPLAINT_SUGGESTION

      public static final String[] COMPLAINT_SUGGESTION
      Complaint & Suggestion TaskComments 投诉与建议标签

    • OPERATION_MAINTENANCE

      public static final String[] OPERATION_MAINTENANCE
      Operation & Maintenance TaskComments 运维标签

  • Constructor Details

    • TaskCommentInitData

      public TaskCommentInitData()

  • Method Details

    • isParentTaskComment

      public static boolean isParentTaskComment(String task_comment)
      Helper method to determine if a task_comment is a parent task_comment
      Parameters:
      task_comment - The task_comment key to check
      Returns:
      true if it's a parent task_comment

    • getParentTaskComment

      public static String getParentTaskComment(String childTaskComment)
      Helper method to get parent task_comment key for a child task_comment
      Parameters:
      childTaskComment - The child task_comment key
      Returns:
      The parent task_comment key

    • getAllTaskComments

      public static String[] getAllTaskComments()
      Get all task_comments as a single array
      Returns:
      Array containing all task_comments