Package com.bytedesk.core.recommendation

Class RecommendationInitData

java.lang.Object
com.bytedesk.core.recommendation.RecommendationInitData
public class RecommendationInitData extends Object

  • Field Details

    • TECHNICAL_SUPPORT

      public static final String[] TECHNICAL_SUPPORT
      Technical Support Recommendations 技术支持标签

    • SERVICE_REQUEST

      public static final String[] SERVICE_REQUEST
      Service Request Recommendations 服务请求标签

    • CONSULTATION

      public static final String[] CONSULTATION
      Consultation Recommendations 咨询标签

    • COMPLAINT_SUGGESTION

      public static final String[] COMPLAINT_SUGGESTION
      Complaint & Suggestion Recommendations 投诉与建议标签

    • OPERATION_MAINTENANCE

      public static final String[] OPERATION_MAINTENANCE
      Operation & Maintenance Recommendations 运维标签

  • Constructor Details

    • RecommendationInitData

      public RecommendationInitData()

  • Method Details

    • isParentRecommendation

      public static boolean isParentRecommendation(String recommendation)
      Helper method to determine if a recommendation is a parent recommendation
      Parameters:
      recommendation - The recommendation key to check
      Returns:
      true if it's a parent recommendation

    • getParentRecommendation

      public static String getParentRecommendation(String childRecommendation)
      Helper method to get parent recommendation key for a child recommendation
      Parameters:
      childRecommendation - The child recommendation key
      Returns:
      The parent recommendation key

    • getAllRecommendations

      public static String[] getAllRecommendations()
      Get all recommendations as a single array
      Returns:
      Array containing all recommendations