Package com.bytedesk.call.ivr

Class CallIvrInitData

java.lang.Object
com.bytedesk.call.ivr.CallIvrInitData
public class CallIvrInitData extends Object

  • Field Details

    • TECHNICAL_SUPPORT

      public static final String[] TECHNICAL_SUPPORT
      Technical Support CallIvrs 技术支持标签

    • SERVICE_REQUEST

      public static final String[] SERVICE_REQUEST
      Service Request CallIvrs 服务请求标签

    • CONSULTATION

      public static final String[] CONSULTATION
      Consultation CallIvrs 咨询标签

    • COMPLAINT_SUGGESTION

      public static final String[] COMPLAINT_SUGGESTION
      Complaint & Suggestion CallIvrs 投诉与建议标签

    • OPERATION_MAINTENANCE

      public static final String[] OPERATION_MAINTENANCE
      Operation & Maintenance CallIvrs 运维标签

  • Constructor Details

    • CallIvrInitData

      public CallIvrInitData()

  • Method Details

    • isParentCallIvr

      public static boolean isParentCallIvr(String tag)
      Helper method to determine if a tag is a parent tag
      Parameters:
      tag - The tag key to check
      Returns:
      true if it's a parent tag

    • getParentCallIvr

      public static String getParentCallIvr(String childCallIvr)
      Helper method to get parent tag key for a child tag
      Parameters:
      childCallIvr - The child tag key
      Returns:
      The parent tag key

    • getAllCallIvrs

      public static String[] getAllCallIvrs()
      Get all tags as a single array
      Returns:
      Array containing all tags